Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

231 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


MM
Moses M.
Texas
Chevrolet Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Moses said the business did what they said they would do and they provided good service.
This review was collected via phone interview by Customer Research Inc.

CH
Cynthia H.
Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Excellent service
They replaced my engine in a timely manner and dealing with them was a great experience. I will definitely be taking my vehicle to them for all my maintenance needs.

CM
Carlos M.
Houston, TX
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Carlos said it was really good service, they were very helpful and very straightforward. He stated he likes this business.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Houston, TX
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Michael said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Ali S.
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Ali said the business did very good work. The prices are right.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Houston, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Reliable Mechanic Shop
Great shop and customer service. Always get a reasonable quote before labor is done to my vehicle.

JC
Joy C.
Houston, TX
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Joy said she has never had any issues with this facility. They are awesome. The staff did a good job. Her vehicle is running fine. Joe himself does a really good job.
This review was collected via phone interview by Customer Research Inc.

CR
Christopher R.
Houston, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Christopher said the business does great work. His vehicle was completed correctly.
This review was collected via phone interview by Customer Research Inc.

CM
Chad M.
Alvin, TX
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chad said they did a good job and they were quick.
This review was collected via phone interview by Customer Research Inc.

SC
Shereka C.
Houston, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Shereka said she received good service from them, however the part that was replaced had some issues.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Excellent
Joes is fast reliable and honest.

MK
Mike K.
Texas
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Mike said the technician was very thorough and helpful.
This review was collected via phone interview by Customer Research Inc.

CS
Caroline S.
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great
Had alot of work done and Joe and his crew did a fantastic job. The price was good and they completed the work very quickly.

WB
Winston B.
Texas
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Winston said that he had been looking for a local place that would do a good job at a good price and found all of that in the facility. He is now a repeat customer.
This review was collected via phone interview by Customer Research Inc.

DD
Damon D.
Houston, TX
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Customer for Life!
I have relied on Joe's for about 11yrs to keep me rolling and have not had any complaints about service. Ifeel as if the work is done with care and consideration all the time.

SC
Solomon C.
Humble, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Solomon said they were quick and professional.
This review was collected via phone interview by Customer Research Inc.

DP
Dora P.
Houston, TX
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Dora said she always gets good service at this business.
This review was collected via phone interview by Customer Research Inc.

JC
Jackie C.
Houston, TX
Chevrolet Cruze Limited
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/15/2018 Category: Service
Jackie said she paid $125 for a simple bolt tightening.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 06/19/2018

Hi Jackie.  I reviewed your invoice, and saw that we also diagnosed an overheating and transmission issue with your vehicle.  The overheating repair was declined and transmission replacement was still under warranty with manufacturer.  We typically do not charge a diagnosis fee with repair and will be more than happy to give your diagnosis fee as a credit towards repair.  Please call me if you any questions.  281.405.0088.  Sincerely, Joe.


MB
Mary B.
Houston, TX
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mary said the employees were honest, forthright, and did a great job.
This review was collected via phone interview by Customer Research Inc.

CA
Carolyn A.
Houston, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Carolyn said the staff was honest and up front about her service needs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 231 in total