Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

216 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


SC
Solomon C.
Humble, TX
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Solomon said they were quick and professional.
This review was collected via phone interview by Customer Research Inc.

DP
Dora P.
Houston, TX
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Dora said she always gets good service at this business.
This review was collected via phone interview by Customer Research Inc.

JC
Jackie C.
Houston, TX
Chevrolet Cruze Limited
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/15/2018 Category: Service
Jackie said she paid $125 for a simple bolt tightening.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 06/19/2018

Hi Jackie.  I reviewed your invoice, and saw that we also diagnosed an overheating and transmission issue with your vehicle.  The overheating repair was declined and transmission replacement was still under warranty with manufacturer.  We typically do not charge a diagnosis fee with repair and will be more than happy to give your diagnosis fee as a credit towards repair.  Please call me if you any questions.  281.405.0088.  Sincerely, Joe.


MB
Mary B.
Houston, TX
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mary said the employees were honest, forthright, and did a great job.
This review was collected via phone interview by Customer Research Inc.

CA
Carolyn A.
Houston, TX
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Carolyn said the staff was honest and up front about her service needs.
This review was collected via phone interview by Customer Research Inc.

MB
Marco B.
Houston, TX
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Great Customer Sevice and Work to My Vehicle.
Awesome work.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Marco, thank you for your review.  Sincerely, Joe.


EM
Eddie M.
Texas
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Eddie said the employees kept him in the loop of his service. They provided terrific service.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Eddie, thank you for your review.  Regards, Joe.


LP
Lelia P.
Houston, TX
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Lelia said the staff were all really nice. They helped her pick out the best options for her vehicle, and they provided service in a very timely fashion.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Leila, thank you for taking the time to leave us review. We appreciate your business. Sincerely, Joe.


RE
Ray E.
Spring, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Great Repair Shop
Joe Jr. is very professional, he gave an accurate estimate. He didn't try to sell me services I didn't need, but made sure that i received the correct services for my issue. When i can to pick up my vehicle my repairs and the warranty that covered them were explained to me at that time. will definitely continue to bring my vehicle here.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Ray, thank you for your review.  Happy to hear you had a great experience.  Sincerely, Joe.


NA
Nathan A.
Houston, TX
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Nathan said the staff helped him out and gave him everything he needed.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 04/25/2018

Nathan, happy to hear you received great service.  Sincerely, Joe.


YB
Yolanda B.
Texas
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Yolanda said the staff was friendly, timely, and the business provides good prices.
This review was collected via phone interview by Customer Research Inc.

MB
Marco B.
Houston, TX
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Marco said he had a good experience with the business, and he has never had any problems.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Marco, thank you for your review.  Sincerely, Joe.


AG
Arturo G.
Houston, TX
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Arturo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Arturo, thank you for your review.  Pleasure to do business with you.  Thank, Joe.


BA
Bryant A.
Houston, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Bryant said this business was very hospitable and everything was good.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Bryant, thank you for you review.  Sincerely, Joe.


SZ
Sybille Z.
Houston, TX
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Sybille said they did a very good job and they kept her informed.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Sybille, thank you for your businnes.  Good to hear we communicated well during the repair process.  Thanks, Joe.


DD
Danzil D.
Houston, TX
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Danzil said the business was convenient. The work was done well, and the staff was nice.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Danzil, glad we did well repairing your vehicle. Thanks, Joe.


CT
Calvin T.
Texas
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Spoke with Dolores. She said they have been going to the business for 20 years, and they have not had any problems. She said they are very good people.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Delores, Always a pleasure doing business with you and your family.  Sincerely, Joe.


SA
Stephanie A.
Cypress, TX
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Stephanie said the business did a good job. They finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Stephanie, glad to hear we peformed the job quickly and correctly.  Thanks, Joe.


AP
Ariel P.
Texas
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Ariel said the business took care of the vehicle properly, and he would recommend them.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/14/2018

Ariel, thank you for your review.


DC
Dinicia C.
Houston, TX
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Dinicia said the staff completed the service right.
This review was collected via phone interview by Customer Research Inc.

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