Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

250 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


AG
Artemio G.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Artemio said it went pretty well.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 03/20/2019

Happy to hear you had a great experince Artemio.  Thank you for your business.  Sincerely, Joe.


CM
Corrine M.
Houston, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Corrine said the staff broke down everything that had to be done on her vehicle, gave the precise time that it would be done and they finished it at the time they promised.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 03/20/2019

Corrine, thank you for the review.  Happy to hear you had a great experience.  Sincerely, Joe.


DD
Damon D.
Houston, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
The Pros
I do currently and will always recommend this particular shop to do quality professional long lasting work on any vehicle that I own. They do the job right, quickly and correctly without a doubt.
Joe M., General Manager from Joe's Garage & state inspection responded on 03/20/2019

Damon, thank you for taking the time to leave a review.  Happy to hear you've had great experiences.  Sincerely, Joe.


DB
David B.
Texas
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
David said he is a pretty good guy
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

David, thank you for your review.  It was great doing business with you.  Sincerely, Joe.


CB
Cherrie B.
Houston, TX
Dodge Durango
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/12/2019 Category: Service
Cherrie said everything was fine with the business for the most part, but she's worried that the battery on her vehicle may have been damaged during her visit and said she was almost charged for a misdiagnosed problem.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Hi Cherrie.  I apologize if we damaged your battery.  Please call me at 281.405.0088 so that we can discuss your experience at the shop.  Sincerely, Joe.


RH
Roderick H.
Houston, TX
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Roderick said the business did the good work in a timely manner. The experience was great.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Roderick, happy to hear you had a great experience at the shop.  Thank you for your business.  Sincerely, Joe.


CB
Chezmin B.
Houston, TX
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Spoke with Sedaja. He said they did very well.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Sedaja, thank your for taking the time to leave a review.  Thank you for your business.  Sincerely, Joe.


MV
Maricelo V.
Texas
Nissan Rogue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/18/2019 Category: Service
Maricelo said the service at the business was ok. It didn't take too long and she didn't have any problems.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Marcielo, happy to hear your vehicle was fixed properly and you didn't have any problems.  Can you call me so that we can discuss your service experience?  Sincerely, Joe.  281.405.0088


CR
Craig R.
Spring, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/16/2019 Category: Service
Craig said it's hard to find a parking spot at this business.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Hi Craig.  I apologize you could not find parking at our lot.  We've made arrangements to increase parking space for our customers.  Thank you for your feedback.  Sincerely, Joe.


Verified Customer
Houston, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great shop!
Took my car for transmission problems, friendly and prompt service! Joe is honest and always communicating good! Great place for repairs!
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Thank you for taking the time to leave a review.  We apprecaiate your business.  Sincerely, Joe.


MK
Mike K.
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Excellent
Joes Garage is a great place and great people. Very friendly. great pricing and great work. I will definitely will go back to them in the future. Thanks joe
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Hello Mike. Thank you for taking the time to leave a review.  Always a pleasure doing business with you.  Sincerely, Joe.


MB
Marco B.
Houston, TX
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Marco said he was a previous customers and had no problems.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Houston, TX
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Larry said the employees provided perfect customer service. The service was perfectly fine.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 12/08/2018

Larry, thank you for your review.  Happy to hear you received great customer service.  Sincerely, Joe.


HS
Henry S.
Houston, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Henry said it is exceptional service, all of the time. He always recommends this business, all the time.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 12/08/2018

Henry, thank you for your review.  We really appreciate your business.  Regards, Joe.


PM
Patricia M.
Spring, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Awesome service
Great service and had my vehicle on time
Joe M., General Manager from Joe's Garage & state inspection responded on 12/08/2018

Patricia, thank you for taking the time to leave a review.  Happy to hear your received your vehicle back in a timely manner.  Sincerely, Joe.


JL
Jason L.
Houston, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Jason said he had no problems and they were good.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 12/08/2018

Jason, thank you for leaving a review.  Great to hear the repairs performed were good.  Thank you for your business.  Regards, Joe.


KW
Kyle W.
Texas
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Kyle said the business provided all the information that he needed.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 12/08/2018

Kyle, great to hear you had your questions answered.  Thank you for your business.  Sincerely, Joe.


MH
Mike H.
Texas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mike said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Missouri City, TX
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018
Fixed my issue
I had a pleasant experience. Kept me informed and Joe was very pleasant and patient to deal with. Only issue I had was I received my car back with damn near no gas in addition which leads me to believe they were driving my car which I did take a picture of mileage when i dropped off and someone was definitely driving my vehicle.

MM
Moses M.
Texas
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Moses said the business did what they said they would do and they provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 250 in total