Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

260 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


JH
Jacqueline H.
Houston, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Car Repair
Very good service
Joe's Garage. Always fix my car right.I do not go anywhere else. Great customer service Great service..I will always refer. Other customers to Joe's Garage.
Thanks Joe Garage in the crew

AT
Alfred T.
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Great customer service!
Joe's Garage is Johnny on the spot. Window was broken Monday afternoon 12 pm I needed driver side back passenger window replaced, local dealers didn't have in stock (could have by June 24), Joe found it within a few hours, dropped off vehicle Tuesday morning (8 am next day) by 1 pm Tuesday afternoon everything was fixed and ready for pick up. AWESOME Customer Service!!! and at a fair price.

DD
Damon D.
Houston, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Consistent
I am slowly but surely rebuilding my 2007 Chevy Impala that has over 122,000 miles on it and through every step of the rebuilding, replace, repair and various maintenance jobs. Joe’s Garage has been there to assist me with all of my mechanical repair needs with honesty, integrity and professionalism. He’s my first and only choice to keep my car on the road,!

JY
Jimmy Y.
Houston, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Toyota Camry
Good please to bring your car and nice and good people here and easy to work with and good Communication

KW
Kelia W.
Houston, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Fastand customer service
The customer ser6at Joe is very great he keep me updated on my ve9at all times and the turn around on having my car back was very quick

PS
Patricia S.
Humble, TX
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Awesome mechanics!!!!
Thank you so much for taking care of my vehicle. These guys are very professional and will always make sure you get the satisfaction you deserve.

SJ
Shareka J.
Houston, TX
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
My Review
Joe has amazing customer service, I’m very big on customer service! He was very fair with my situation and insured I can trust in their work.
Thank you

HG
Hazel G.
Houston, TX
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Quality
I was able to resolve an issue that I've been experiencing for a while. Another shop did not offer the solution but yet charged me for a service that did not fix the problem. I'm grateful for Joe's shop.

DM
Daniel M.
Texas
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Daniel said the service was good but it just took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Houston, TX
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
informative
informative and professional

AG
Artemio G.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Artemio said it went pretty well.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 03/20/2019

Happy to hear you had a great experince Artemio.  Thank you for your business.  Sincerely, Joe.


CM
Corrine M.
Houston, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Corrine said the staff broke down everything that had to be done on her vehicle, gave the precise time that it would be done and they finished it at the time they promised.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 03/20/2019

Corrine, thank you for the review.  Happy to hear you had a great experience.  Sincerely, Joe.


DD
Damon D.
Houston, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
The Pros
I do currently and will always recommend this particular shop to do quality professional long lasting work on any vehicle that I own. They do the job right, quickly and correctly without a doubt.
Joe M., General Manager from Joe's Garage & state inspection responded on 03/20/2019

Damon, thank you for taking the time to leave a review.  Happy to hear you've had great experiences.  Sincerely, Joe.


DB
David B.
Texas
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
David said he is a pretty good guy
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

David, thank you for your review.  It was great doing business with you.  Sincerely, Joe.


CB
Cherrie B.
Houston, TX
Dodge Durango
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/12/2019 Category: Service
Cherrie said everything was fine with the business for the most part, but she's worried that the battery on her vehicle may have been damaged during her visit and said she was almost charged for a misdiagnosed problem.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Hi Cherrie.  I apologize if we damaged your battery.  Please call me at 281.405.0088 so that we can discuss your experience at the shop.  Sincerely, Joe.


RH
Roderick H.
Houston, TX
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Roderick said the business did the good work in a timely manner. The experience was great.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Roderick, happy to hear you had a great experience at the shop.  Thank you for your business.  Sincerely, Joe.


CB
Chezmin B.
Houston, TX
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Spoke with Sedaja. He said they did very well.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Sedaja, thank your for taking the time to leave a review.  Thank you for your business.  Sincerely, Joe.


MV
Maricelo V.
Texas
Nissan Rogue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/18/2019 Category: Service
Maricelo said the service at the business was ok. It didn't take too long and she didn't have any problems.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Marcielo, happy to hear your vehicle was fixed properly and you didn't have any problems.  Can you call me so that we can discuss your service experience?  Sincerely, Joe.  281.405.0088


CR
Craig R.
Spring, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/16/2019 Category: Service
Craig said it's hard to find a parking spot at this business.
This review was collected via phone interview by Customer Research Inc.
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Hi Craig.  I apologize you could not find parking at our lot.  We've made arrangements to increase parking space for our customers.  Thank you for your feedback.  Sincerely, Joe.


Verified Customer
Houston, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great shop!
Took my car for transmission problems, friendly and prompt service! Joe is honest and always communicating good! Great place for repairs!
Joe M., General Manager from Joe's Garage & state inspection responded on 02/16/2019

Thank you for taking the time to leave a review.  We apprecaiate your business.  Sincerely, Joe.


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