Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

335 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 6 days ago

Reviews


SL
Sandra L.
District Heights, MD
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Sandra said this business was easy to work with and they provided good customer service. The job was done well and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KH
Kadejah H.
Lanham, MD
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Kadejah said the staff was quick, efficient, nice and they seem very honest.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Bowie, MD
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Mike said the staff at this business were very informative, they got his vehicle running and he has had no issues since.
This review was collected via phone interview by Customer Research Inc.

CF
Carl F.
Glenarden, MD
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Spoke with Christina. She said the service was amazing and the employees did a tremendous job. She wants the employees to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

PM
Pam M.
College Park, MD
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Pam said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Glenn Dale, MD
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Don said he is very satisfied with the business. He was able to get the work completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DA
Demond A.
Glenn Dale, MD
Subaru Outback (Natl)
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/10/2018 Category: Service
Demond said he would not recommend this business. He went in for an alignment. He was given a bad attitude by the staff. They said that they didn't want to touch his vehicle. He went to another facility that was able to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.
John H. from Johnny's Auto Service responded on 08/14/2018

As I explained to you this vehicle had been in a accident & the one front tire was 1 inch farther back than the other one & we are not a body shop,you had the rack replaced with a used rack & the place you had it replaced at did not have the equipment or know how for a alignment,since you are selling this vehicle I would think that you would want it done properly & without fixing the problem the alignment cannot be done correctly.


NW
Nancy W.
New Carrollton, MD
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Nancy said the business provided good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Bowie, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Bill said the business kept him informed every step of the way and accomplished what needed to be done.
This review was collected via phone interview by Customer Research Inc.

EN
Eric N.
Lanham, MD
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Eric said the owner of the business was honest. He helped him by giving him options on what service could be done, and gave his honest opinion. He did great work.
This review was collected via phone interview by Customer Research Inc.

AF
Alan F.
Riva, MD
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Alan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Woodbridge, VA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Kelly said she didn't have any issues. The employees kept her updated.
This review was collected via phone interview by Customer Research Inc.

PW
Pearcea W.
Brandywine, MD
Lexus GS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Pearcea said this business stayed in contact with her, but she would not recommend them for service because they are out of her neighborhood. She chose them by default based on what her insurance company recommended due to her location at the time.
This review was collected via phone interview by Customer Research Inc.

RC
Ronald C.
Suitland, MD
Chevrolet Sportvan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Ronald said they are professional. He said they are the best. They do a great job and have great prices.
This review was collected via phone interview by Customer Research Inc.

RH
Reginald H.
Fort Washington, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Reginald said the business was nice and respectful. They took care of his situation and did good work in a professional amount of time. They provided him with suggestions.
This review was collected via phone interview by Customer Research Inc.

JT
Jeff T.
Lanham, MD
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jeff said the staff gave him what he needed.
This review was collected via phone interview by Customer Research Inc.

AG
Ana G.
Bowie, MD
Honda Civic Si
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/25/2018 Category: Service
Ana said the business's people were nice but she does not feel that the business was truthful to her about her vehicle.
This review was collected via phone interview by Customer Research Inc.
John H. from Johnny's Auto Service responded on 07/26/2018

When we do a Maryland Inspection we have to follow a check list that the State police give us to follow I understand that finding out the true safety condition of your car can be eye opening but that is why it is done I am happy to discuss the finding of the inspection just give me a call or come by.John [owner & inspector]


RM
Ron M.
New Carrollton, MD
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ron said his overall experienced was good. He has dealt with Johnny before and he is honest.
This review was collected via phone interview by Customer Research Inc.

SH
Sheila H.
Maryland
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Sheila said she was very happy with the business. They didn't have the tools to fix her vehicle but did not charge for the assessment.
This review was collected via phone interview by Customer Research Inc.

WR
Warren R.
Maryland
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Warren said the business did a good job, they were very accommodating, very informative and the price was also consistent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 335 in total