Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

588 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


FB
Fred B.
Anthony, FL
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Fred said he always has best work done, the service is great. He gets taken care of right away and they offer prompt service. The staff is very communicative, and straight forward.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Citra, FL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Eric said he was very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

NF
Nicole F.
Anthony, FL
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Nicole said the staff fixed her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

EP
Elly P.
Ocala, FL
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Elly said, this business is very honest, straight forward and reliable.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Ocala, FL
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Jeff said the employees were very friendly. They were knowledgeable. They provided fast service. The work was efficient.
This review was collected via phone interview by Customer Research Inc.

PR
PAUL (DOC) R.
Silver Springs, FL
Dodge Dart
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Great work done in a timely fashion
Ken and his shop did a great job on the repair in a very timely manner. My thanks to the whole shop

MF
Michelle F.
Tampa, FL
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Michelle said he is fair and efficient.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Silver Springs, FL
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Charles said the service was great. He is very happy. They were nice and good people to be around.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Citra, FL
GMC Sierra 3500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Spoke with Laurie. She said she was very happy with the service, the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Dunnellon, FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Greg said the staff is honest.
This review was collected via phone interview by Customer Research Inc.

DH
DICK H.
Morriston, FL
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Reputable Mechanic
Had a problem with my car. He stopped what he was doing and checked out my car. Drove it and reset the computer things. So far it has stayed running. Thanks Ken. I am a repeat customer

AL
Ava L.
Ocala, FL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Ava said she really appreciates them working so hard to find the problem and so far everything is fine.
This review was collected via phone interview by Customer Research Inc.

LF
Loretta F.
Ocala, FL
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Loretta said the staff is very, very nice and they know what they're doing.
This review was collected via phone interview by Customer Research Inc.

RC
RON C.
Ocala, FL
Toyota Matrix
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/17/2018
Will not be returning to Ken Davis Auto Repair
I brought my 2007 Matrix in because the check engine light was on. Code indicated that the thermostat needed to be replaced, which had been done a couple of months ago at this shop. Rather than warranty their work, they reset the check engine light and said to "monitor it". The check engine light came on again 5 days later. I took it to the dealership and they fixed the problem. I don't have time to "monitor" this shop's work; I need my car and they should have taken care of the problem. I was a good customer of theirs - not sure why they decided to treat me this way.
Connie D. from Ken Davis Auto Repair Inc. responded on 04/23/2018

I'm sorry that you thought we changed the thermostat but it was the coolant temp sensor.  Have tried to call and talk with you with no success.  Please call me if you would like further information.


CD
CLIFF D.
Ocala, FL
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Honest & Dependable!!!!!
I've been taking all my vehicles, including my diesel "pusher" RV, to Ken Davis Auto for years and would not even consider
using another auto shop, no matter what the advertised "specials" might be with other companies. Their honest, always take
care of my problems and as far as I'm concerned they are will worth the money.

MS
MARTHA S.
Ocala, FL
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Repairs completed after hit and run
The team at Ken's took care of this out of town visitor after a hit and run driver rammed the back of my car and drove off. They did an excellent job and it was a blessing to spend a little time with good people after such a bad experience. Highly recommend them!!

EB
Eric B.
Citra, FL
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Eric said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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Harmon H.
Ocala, FL
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Harmon said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Florida
Saturn Outlook
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Joe said they do a great job.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Florida
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Spoke with Thomas. He said the employees were honest. They provided terrific service. They took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

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