Kenwood Tire & Auto Service

Tim said, Spencer and Bobby give him great service and do not try to sell him other services.

Nice place to wait

ALL STARS That is what you get when you visit Kenwood Tire. Bobby is amazing. His knownledge & understanding makes you feel so comfortable. Service, price & empathy is unmatched. great job. A real preasure to do business with. Thx

Within the past few months I have taken all three cars in our household to Kenwood to have a new set of tires installed. The first two times were fine overall, a little suggested upselling but nothing to dramatic. The last time was insulting. I ended up having the tires replaced and two days later returning as one tire was leaking air. Turns out they replaced the tire on a rim so rusty it had holes?? When I asked if the other tires were going to start doing the same the reply I got was a very salty “well are they leaking now?” Ok, not quite what I was expecting. I was told they would fix it quickly but I had to go to Brockton to get the new tire/rim. This was after the 1.5 hours it took to do an oil change. Once back, while sitting in the waiting room waiting for them to remedy the tire situation, I was emailed a mile long list of suggested repairs. The kicker - first on the list - replace the air filter. Seriously? You just did an oil change. For most repair shops that’s part and parcel. When I went to the service desk to discuss the list I received explanations of how urgent some of these fixes were. I said I would call for an appointment and left after a very long morning. I drove to my usual guy and showed him the suggested service list. He got quite the chuckle. Most of the stuff was cosmetic at best, nothing urgent or affecting drivability and on a 2000 Jeep Cherokee they were rather ridiculous and one thing was just wrong(incorrect diagnosis). You would think, if anything, after I brought my third vehicle to them within so many months they would have done the right thing by me. I am extremely disappointed and will never walk in there again. I’ll stick with the Costco/BJs outfits for my tires from now on. Even though they aren’t as confirms location wise they still do all the work (including an alignment) for less money and time.

Sue said the employees took care of the problem, let her know about other problems, they understood when she couldn't financially afford some of the services.

Sue said, this business is convenient for her and they do good and timely work.

Morgan said the service was quick and professional.

Spoke with Joann. She said the business did a good job.

Bob said the staff at this business are friendly, the service is good and they give him rides to his home while the repairs are being done.

June said she has been a customer for many years. They are the best , very kind and fair. They are good people.

Spoke with Theresa. She said they did an excellent job.

Walter said this business took his vehicle in right away and installed the tires. He was very happy with the service, it was fast.

Tim said his experience with the business is always great, the staff are always very friendly and courteous. They do good work at a good price.

Very professional quick service as always. Extremely satisfied with service at Kenwood Tite.

Greg said he has no complaints about the business.

James said he was happy with the service provided.

Larry said that the staff at the facility did everything that they said they would do.

Ed said the mechanic did a great job and everyone was very nice. He really appreciates all of the help he received.

Rosemary said she thought everyone was very accommodating time wise.

Mary said the business's service is fabulous and she has never been disappointed.