Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

138 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


KB
Karl B.
Fallston, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Karl said he was completely satisfied with the service at the business.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Nottingham, MD
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Knowledgeable, fast, and reliable service.
I love this place. The staff is very knowledgeable and considerate of your time. Prices seem fair and work is done right the first time. Service area and lot are always clean. Personnel are friendly and courteous. Will continue to take my vehicles here for service...

MC
MANNY C.
Fallston, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Wet interior
The tech's found a blocked hose that allowed the water near the sunroof. My wife and I were pleased. We now have to solve the mold and dampness situation, may have to replace the rugs and the padding.

MB
Morris B.
Kingsville, MD
Lincoln MKS
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/14/2019 Category: Service
Morris said that the business was unable to help her.
This review was collected via phone interview by Customer Research Inc.

TK
Timothy K.
Kingsville, MD
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Timothy said Terry was great and he did a fine job. He was very responsive and he did the job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
MANNY C.
Fallston, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Friendly service, quick to help with any problem.
This time we only needed an oil change. Terry, agreed to change the date because my wife needed the car the day we had originally set. From time to time I have asked for information on our two classic cars from the '60's. He offers several suggestions on possible fixes for the problem or problems.

LD
Lauren D.
Nottingham, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Lauren said Terry and staff are professional, courteous and timely.
This review was collected via phone interview by Customer Research Inc.

JG
Joe G.
Kingsville, MD
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Joe said Terry is very good and he takes his vehicle in right away.
This review was collected via phone interview by Customer Research Inc.

MW
Martin W.
Bel Air, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Martin said they were fine and dandy. He had no problems.
This review was collected via phone interview by Customer Research Inc.

JJ
Jessie J.
Kingsville, MD
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Jessie said the business did not find a problem but changed the oil, instead.
This review was collected via phone interview by Customer Research Inc.

DK
Doug K.
Bel Air, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Doug said he would not go anywhere else. He could take his vehicle to the Toyota dealership and get the same work done for free but he prefers to take his vehicle to this business because he trusts them.
This review was collected via phone interview by Customer Research Inc.

CS
Carlene S.
Brooklyn, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Carlene said that the place and Terry went out of the way to get her back on the road again, and she appreciated it very much.
This review was collected via phone interview by Customer Research Inc.

DH
Diane H.
Perry Hall, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Diane said the employees were nice. They provided really good service. They completed service at a fair price. She trusts the service they provided.
This review was collected via phone interview by Customer Research Inc.

KD
Karen D.
Nottingham, MD
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Karen said she may have had different expectation than what it turned out to be. She appreciated them taking her vehicle in on such short notice.
This review was collected via phone interview by Customer Research Inc.

NS
NANCY S.
Bel Air, MD
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Honest and trustworthy
Based on a recommendation, we took an older car here for an expert opinion on what repairs were needed and if worth repairing. They were efficient and thorough in their assessment. They recommended the work that was absolutely necessary and more importantly provided an assessment of the overall safety of the car since it was going to be used for a new driver. We were able to make an educated decision on what to do based on their expert and honest opinion. They were friendly and answered the many questions we had. In the end, minor repairs were made at a very reasonable cost.

FG
Frans G.
Fallston, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Spoke with Jean. She said she was satisfied.
This review was collected via phone interview by Customer Research Inc.

BF
Ben F.
Joppa, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Ben said they really like Terry, and they trust him to say what is wrong with the vehicle and what needs to be done.
This review was collected via phone interview by Customer Research Inc.

TG
Telisha G.
Joppa, MD
Dodge Stratus Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2018 Category: Service
Telisha said the business didn't detect the initial problem, they just fixed it, but she wouldn't go to any other automotive facility.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Upper Falls, MD
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Chris said she lives in the area of this business. They always do good work. She is always very happy with their work.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Nottingham, MD
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Kind and knowledgable, easy to work with, feels like they actually care ...
Would use again, no reason to go somewhere else ...

Displaying Review 1 - 20 of 138 in total