ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 6 days ago
Shannon R. on 10/18/2017
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Spoke with Sean. He said they did a diagnostic test and they did an amazing job. He is friends with them. He was very pleased.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/15/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
DENNIS P. on 10/17/2017
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"Frank and honest estimates and results"
Estimated work and charges were accurate and well communicated. Repairs were completed on schedule and at reasonable charge.
Vehicle: Toyota 4Runner
Service Date: 10/12/2017
Review Created: 10/17/2017 09:16 AM
Estiban H. on 10/16/2017
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Estiban said this business did the work he requested, at a fair price.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/11/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
PETER M. on 10/12/2017
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"Trust in them..."
Had two cars serviced in two days and am very happy with Sean, Mike & Harry's expert service!
Vehicle: Audi TT
Service Date: 10/11/2017
Review Created: 10/12/2017 11:20 AM
ATTILA M. on 10/11/2017
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"Location, customer service."
Convenient location, great customer service, speedy resolution of issues.
Vehicle: Ford Club Wagon
Service Date: 10/11/2017
Review Created: 10/11/2017 10:48 PM
MICHAEL B. on 10/11/2017
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"Hesitation "
I got an oil change and it was just as expected, along with a darn good bath for my X5. I had hoped the hesitation I experience when starting from a stop would be remedied, but alas, it seems to be a normal driving idiosyncrasy of an X5. Odd but it is what it is. It is my first X5 so perhaps I must reconsider BMW for my next car. Nonetheless, regarding service at LBR, I appreciate the test drives to correct it, and kind service from the staff. I would recommended LBR overall.
Vehicle: BMW X5
Service Date: 10/11/2017
Review Created: 10/11/2017 09:34 PM
Gene C. on 10/11/2017
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Spoke to Gene's wife. She said they are extremely satisfied with the business. The service is excellent and the prices are fair.
Vehicle: Toyota Highlander
Category: Service
Service Date: 09/22/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Chad H. on 10/11/2017
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Chad said this business was fast and they did what he needed.
Vehicle: Honda Civic
Category: Service
Service Date: 09/29/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
CHIP K. on 10/09/2017
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"Professional, nice, job always done correctly."
See title.
Vehicle: Ford Pickup
Service Date: 10/06/2017
Review Created: 10/09/2017 08:00 PM
Shellie H. on 10/09/2017
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Shellie said everything they did was amazing. The quality of work was great and they were able to work with her.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
David F. on 10/09/2017
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David said they did a good job.
Vehicle: Honda Pilot
Category: Service
Service Date: 09/29/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
DENNIS P. on 09/28/2017
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"Accurate and prompt"
Estimated costs are accurate, realistic and technical service is professional and practical.
Vehicle: BMW X5
Service Date: 09/27/2017
Review Created: 09/28/2017 08:22 AM
Christopher G. on 09/26/2017
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Christopher said this business is a bit on the pricey side. However, they did a good job and they gave him what he needed.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
KENT D. on 09/18/2017
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"Professional"
This review is for the 85000 mile service on my Audi Q7.
I made an appointment on line and within an hour I had a positive response even though the appointment was asked for the following morning. I was cordially greeted and a quote was already waiting when I showed up. Since I live 40 minutes away my wife called and paid with a debit card so there were no traffic worries if we were late picking up.
The Audi was ready for us early in the afternoon and a copy of the service was left in the car for me to review. This is the second Audi that we own that LBR has serviced. I recommend them for their fair pricing and quality care.
Vehicle: Audi Q7
Service Date: 09/15/2017
Review Created: 09/18/2017 08:05 AM
JOHNATHAN T. on 09/14/2017
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"LBR sets the benchmark for reliable service"
Reliable, no surprises. Reason I am a life long customer
Vehicle: BMW 3 Series
Service Date: 09/13/2017
Review Created: 09/14/2017 11:18 PM
SUSAN L. on 09/12/2017
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"I trust these guys"
Only thing that would be better is a ride both ways.
Vehicle: Honda Fit
Service Date: 09/08/2017
Review Created: 09/12/2017 08:07 AM
Michelle G. on 09/11/2017
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Michelle said Perry was great and he provided great service.
Vehicle: BMW X5
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
KIRK P. on 09/08/2017
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"Honest."
Been going there for years and with multiple family vehicles. They have always been honest with reasonable pricing!
Vehicle: Ford Expedition
Service Date: 09/06/2017
Review Created: 09/08/2017 04:07 PM
Alex V. on 09/07/2017
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Alex said this business had good service.
Vehicle: BMW X5
Category: Service
Service Date: 08/21/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Sharon N. on 09/06/2017
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Sharon said the service was great. The guys are wonderful. They treat her great and they did everything they could with her vehicle. The staff was thorough and they took her in right away. They let her know what was going on with her vehicle. She was surprised her vehicle was not washed.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
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