business image

Lia Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
6
Total ReScores
4.8
ReScore Average
77
Net Promoter Score ®

Business Details

Categories
Contact
(860) 745-7400
No Business Hours Provided

Business Hours

* No Time Zone provided
40 Palomba Drive Enfield, CT 06082

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
58
Total ReScores
4.3
ReScore Average
42
Net Promoter Score ®

Business Details

About

Lia Hyundai of Enfield offers many automotive products and services to our Enfield area customers. Come and see us for your next Hyundai service. Lia Hyundai of Enfield offers many automotive products and services to our Enfield area customers. Come and see us for your next Hyundai service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(860) 745-7400

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (US & Canada)
40 Palomba Drive Enfield, CT 06082

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(860) 745-7400
No Business Hours Provided

Business Hours

* No Time Zone provided
40 Palomba Drive Enfield, CT 06082
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 Reviews)

PT
gravatar
PETER T.
Enfield, CT
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2023
verified customerVerified Customer
10
Category: Sales
Fantastic experience, glad I keep returning
I’ve been getting myself ready to buy a new car for a while and some recent issues with my 2013 Elantra Coupe (first real issue in 10 years, not too bad at all!) got me test driving a few different models. Hunter O. asked me just a few questions and figured out exactly which models I’d enjoy seeing and he took the time to let me test drive each one. Seeing what I responded to and hearing what I needed in a car, he showed me a 2023 Tucson N Line that pulled together everything I needed and wanted in a new ride.

After sleeping on it a few days, I made it back to the dealership ready to buy and Hunter and Nick A. (the GM) made it super simple. We all realistically talked price and settled on a great number. Carlos in finance was terrific, going through the numbers efficiently, effectively, and in a friendly way. He didn’t push the extra warranties, etc. too hard but sold me on what made the most sense… keeping me “the driver’s seat” so to speak. I picked it up the very next day!

I should also mention that most of the process happened on a Saturday or after work; super convenient for me which I really appreciated.

So, from start to finish, the whole team knocked this one out of the park for me. Even the other staff there while I was there were friendly and kind and supported the process from their perspectives. Leadership at Lia should take a close look at this team; they know what they’re doing and they’re doing it very well.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.