Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

174 Reviews

99% Would Recommend
Latest Review about 17 hours ago

Reviews


IE
Irene E.
Cambridge, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great staff and service technicians
I have been a customer of Lindhard’s for 27 years. I bought a new 2004 Toyota Camry, and 14 years later she’s still going strong. I’ve never taken it to the dealer for servicing. I’ve only taken it to Lindhard’s. Very helpful and honest!

AT
Ann T.
Parkton, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Ann said they were great. She received a referral from her neighbor.
This review was collected via phone interview by Customer Research Inc.

NT
Nick T.
Maryland
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Nick said everything turned out excellent.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Freeland, MD
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/18/2018 Category: Service
James said he just went in for an inspection and there were issues.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 09/20/2018

James,
You came in for a Marylans State Inspection, which means: The State of Maryland sets the rules on what passes and what fails. Once an inspector pass the test that the MD State Police gives them, they are license to follow those rules. By the Book, no exceptions.
Your tag light failed becuse of wiring and the breakaway switch. Breakaway switch is a major safety issue. Hopefully you will return for your reinspect. Kathy  


MM
Melinda M.
Parkton, MD
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Great support from Linhard's to resolve a mysterious problem
I've used Linhard's for 2 of my Subarus, over a span of many years (15+). I love the fact that they pick my car up at work, do whatever needs to be done, wash it, and return it. What a convenience! Several days after the recent service of my 2014 Subaru Forester, my car developed a mysterious problem that caused it to stall immediately after starting. The problem was intermittent. It was mysterious because the problem only seemed to occur when I was driving, Linhard's was not able to reproduce the problem when they took it back in to look it over. However, they stuck with it. They went above and beyond, including sending a towtruck (no charge!) to my house to pick it up and take it to the shop, so that I didn't have to risk driving with a chance of stalling out. Tony ultimately figured out the problem, which was pretty obscure, and my car has been perfect ever since! Thanks to Tony and Maria for you support and for getting my car back to tip-top shape! I will continue to use Linhard's and recommend them to my friends.
Kathy L. from Linhard's Auto Repair responded on 09/20/2018

 Melinda, 
  We thank you for letting us take care of your vehicle and your peace of mind. Kathy


SB
Sara B.
Cockeysville, MD
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Sara said the business's staff did a great job.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 09/20/2018

Sara, 
  Car was in great shape, passed Maryland State Inspection.
Welcome to the neighborhood, Kathy


JG
John G.
Orwigsburg, PA
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2018 Category: Service
John said the business was slow and did not match the original tire pressure at the end of the service.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 09/20/2018

John,
You are correct saying it was a little longer then ususal getting your tires since they are an odd size.
The tire pressure is set by the recommendation from the manufacturer. I am glad we got you back on the road, so you could finish your journey home. Kathy


VG
Victor G.
Lutherville Timonium, MD
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Victor said they were very nice and knowledgeable..
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 09/20/2018

Victor,
Glad we could help you out, look forward to taking care of your vehicles in the future.


JF
Jim F.
Towson, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Jim said he is really happy with and appreciates the work they do for him at this facility. He stated he would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JF
Jimmy F.
Towson, MD
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jimmy said the service was great.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 08/29/2018

We appreciate your busness !
Thank you, Jimmy


AR
Audra R.
Sparks Glencoe, MD
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Audra said the staff was fast, efficient and the pricing is fair.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 08/29/2018

Audra,
We thank you for your business, my staff works very hard on customer service. We appreciate our customers. Kathy


MJ
Michele J.
Cockeysville, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
The Best
Linhard's has always provided the best service. They are always courteous and professional. I wouldn't trust my car to anyone else.

DC
David C.
Bel Air, MD
Scion xD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
David said the business gets everything done that needs to be done. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Frederick, MD
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mark said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jaqira C.
Cockeysville, MD
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Jaqira said the customer service was fast and they treat him with respect.
This review was collected via phone interview by Customer Research Inc.

MK
MARK K.
Cockeysville, MD
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Peace of mind
They identified my need for brake pads just in time when doing oil change.
Kathy L. from Linhard's Auto Repair responded on 08/03/2018

Mark,
We appreciate your business over the last 5 years,
look forward to taking care of your vehicle for many more year.  Thank you, Kathy


AK
Andrea K.
Butler, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Andrea said this facility has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Sparks Glencoe, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Robert said the staff treated him well.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 08/03/2018

Robert, 
  Customer service is a big part of our business,
it has been for the last 40 years. Thank you for your business. Kathy


DB
Don B.
Maryland
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Don said the work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 08/03/2018

Don, 
 Being a first time customer, we thank you for bring your vehicle to Linhard's. We try very hard to take care of every customer as fast as possible.
We appreciate your business. Kathy  


CW
Carol W.
Monkton, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Carol said the staff did a great job and she appreciated that they did it quickly. They were very accommodating with the schedule and she trusted the work they did.
This review was collected via phone interview by Customer Research Inc.
Kathy L. from Linhard's Auto Repair responded on 08/03/2018

Carol,
  We start running right at 7:30am here at Linhard's. I know you are a early riser and I'm glad we can get you in and out fast, so you can be on time for work. We appreciate your business. Kathy


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