Lone Star Chevrolet Body Shop

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2416 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Lone Star Chevrolet Body Shop
Jackie W. on 11/05/2013
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Jackie said she was not satisfied with the quality of the repairs because her vehicle was returned with a big circle on the top of the vehicle due to someone putting a wet paint cloth with chemicals on the vehicle and it wiped out the paint. She was told her vehicle was that way before they got it.The stripe is missing and they forgot to order the paint for it.They disconnected the water line and they forgot to fill the reservoir with water. The hub caps do not match. Three hub caps are the same but one is odd.They have not responded to her calls or emails. She is not satisfied with the way she was treated by the personnel and she was not satisfied with their communication for the reasons mentioned. She would not recommend them to others for the reasons mentioned.
Category: Collision
Service Date: 10/30/2013
Review Created: 11/05/2013
This review was collected via phone interview by Customer Research Inc.