Lone Star Chevrolet Body Shop

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2416 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Lone Star Chevrolet Body Shop
David M. on 09/03/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
David said he was not satisfied with the quality of the repair because they repaired a grill bracket and replaced the front bumper, while doing so they removed the HID bulb and ruined it, so he had to pay $25 for a new one. Also, there is a piece of plastic between the bumper and the grill that was sitting in the bed of his vehicle and not put on. This business denied ruining the HID bulb and told him it did not work when he brought the vehicle in, but he said he knows it was working. They gave him used clips for the piece of plastic, he said he had to return to this business for the clips and because they did not put the license plate on the new bumper. Also he mentioned he was not promised a time the vehicle would be done but said they took a week after having the vehicle to order the bumper when they could have obtained locally in one day. He stated he was not satisfied with this business' communication because they did not own up to ruining the HID bulb. He stated he would not recommend this business because this repair is night and day from when he had work done in the past.
Category: Collision
Service Date: 08/25/2014
Review Created: 09/03/2014
This review was collected via phone interview by Customer Research Inc.