Lone Star Chevrolet Body Shop

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2416 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Lone Star Chevrolet Body Shop
Julian S. on 05/03/2012
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Julian said this business didn't do a good job. They didn't adjust the doors the way they were supposed to be adjusted because he is still having trouble. His vehicle was 1 day late because they didn't get the right gaskets. He kept calling and nobody would pick up the phone, so he left messages and still, nobody got back to him. He is displeased with the way this business fixed his door. It was a real easy fix and he called the salesman, and he told him to come in and they were going to fix it. After he brought it in he was still having the same problems. They replaced the gasket and he brought it home and if he touches it a certain way he starts having problems. He said he feels the gasket will rip because it has too much pressure on it and he would rather fix it himself because they don't know what they are doing. When they were fixing the gasket they had it for 2 days and he had to go drop it off. They did give him a loaner vehicle but he doesn't have time to keep coming back because they can't do their job right. He would not recommend them based on this visit.
Category: Collision
Service Date: 04/27/2012
Review Created: 05/03/2012
This review was collected via phone interview by Customer Research Inc.