ReScore Reviews™ (13)

ReScore
Overall Rating 4.3076923/5Overall Rating 4.3076923/5Overall Rating 4.3076923/5Overall Rating 4.3076923/5rating 4.3076923
Original
Overall Rating 2.84615/5Overall Rating 2.84615/5rating 2.84615rating 2.84615rating 2.84615
92% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very courteous and friendly"
always lets me know when service due. get my appointment when I want and wait time is when they say it will be. happy with the service.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/21/2018 08:39 AM
Blaire L. at Lujack Hyundai responded on 04/23/2018

Kathy thank you so much for taking the time to fill out the survey!!! We look forward to seeing you again :)

Thank you
Blaire P

Cary T. on 04/19/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Seat belt recall service visit"
Appointment was on time, service prompt, disappointed that car was not washed as in previous visits.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/19/2018 05:21 PM
Blaire L. at Lujack Hyundai responded on 04/20/2018

CARY THANK YOU FOR TAKING THE TIME TO FILL OUT THE SURVEY. I APOLOGIZE YOUR VEHICLE WAS NOT WASHED WHEN YOU BROUGHT IT IN FOR SERVICE. WE USE THE LEXUS CAR WASH AND IT WAS DOWN FOR A WEEK DUE TO A PART NEEDING TO BE REPLACED. IT IS NOW UP AND RUNNING! IF YOU ARE IN THE AREA AND WOULD LIKE TO STOP BY WE CAN RUN IT THROUGH FOR YOU.


THANK YOU
BLAIRE P

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no reason to go elsewhere"
They do what you expect, and do it in a way that makes you want to return.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 12:02 PM
Blaire L. at Lujack Hyundai responded on 04/18/2018

THANK YOU SO MUCH FOR THE 5 STAR REVIEW!!!


THANK YOU
BLAIRE P

David D. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees are very friendly, and courteous"
Every time I've gone to Lujack Hyundai the employees are very friendly and courteous. I was in and out within a reasonable time period.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 11:39 AM
Blaire L. at Lujack Hyundai responded on 04/18/2018

DAVID THANK YOU SO MUCH FOR THE 5 STAR REVIEW!! WE LOOK FORWARD TO SEEING YOU AGAIN :)

THANK YOU
BLAIRE P

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"👍🏻"
Thanks! Quick and great customer service.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:32 AM
Blaire L. at Lujack Hyundai responded on 04/18/2018

SARAH THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OUT THE SURVEY!!! WE LOOK FORWARD TO SEEING YOU AT YOUR NEXT SERVICE :)

THANK YOU
BLAIRE P

Esai S. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
Quick oil change and friendly help.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:27 AM
Blaire L. at Lujack Hyundai responded on 04/18/2018

ESAI THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OUT THE SURVEY!!!

THANK YOU
BLAIRE P

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
I brought my car in or a recall. It was done in the length of time they said . Waiting room is nice and I was offered a ride if I wanted to go some where.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/18/2018 04:42 AM
Blaire L. at Lujack Hyundai responded on 04/18/2018

Thank you so much for the 5 star review!! We look forward to seeing you again :)

Thank you
Blaire P

Patrick B. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People who make it a good experience"
The appointment, the shuttle home and back and the overall service was great.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/17/2018 07:21 AM
Blaire L. at Lujack Hyundai responded on 04/17/2018

PATRICK THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OUT THE SURVEY! WE LOOK FORWARD TO SEEING YOU AT YOUR NEXT SERVICE :)

Brenda T. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jtbt"
Fast
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/16/2018 04:18 PM
Blaire L. at Lujack Hyundai responded on 04/17/2018

BRENDA THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OUT THE SURVEY!!! WE LOOK FORWARD TO SEEING YOU AT YOUR NEXT SERVICE :)

THANK YOU
BLAIRE P

Brandon C. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient location "
I love the Lujack family of dealers everyone is always pleasant and helpful.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/14/2018 02:51 PM
Blaire L. at Lujack Hyundai responded on 04/17/2018

BRANDON THANK YOU SO MUCH FOR THE 5 STAR SURVEY!!!

THANK YOU
BLAIRE P

Ross B. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle recall"
Friendly. Efficient
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/14/2018 04:28 AM
Blaire L. at Lujack Hyundai responded on 04/14/2018

Ross thank you so much for taking the time to fill out the survey!!! We look forward to seeing you at your next service.

Thank you
Blaire P

Stevan I. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
I have bought Hyundai vehicles exclusively since I think 2006. At the same dealership. Now, I can tell you that the Service Dept. there has improved dramatically since Blaire Pelland was assigned there. She has now lately become Service Manager there.
There is now professionalism back at this dealership. Which had disappeared a few years ago. I think now customers will start to return for service.
Great job being done by Blaire.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 06:30 PM
Blaire L. at Lujack Hyundai responded on 04/13/2018

Steven thank you so much for giving us five stars!!! We look forward to seeing you at your next service.

Thank you
Blaire P

Verified Customer ReScore Review on 04/11/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They listen....!"
Had a disappointing situation at my last visit and just after I submitted my review expressing my concerns I was contacted. That says a lot about a company. Its nice to know they take the customers concerns so seriously. They addressed them and I feel assured that in the future I can look forward to the great service I had been accustomed to. Thank you Blaire P. for your reaching out! We look forward to our next visit.

Steve Tague
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/11/2018 08:10 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"No review"
Not sure the service department is as good as it used to be, not sure I would recommend to a friend, the future may tell
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/11/2018 08:10 AM
Blaire L. at Lujack Hyundai responded on 04/11/2018

THANK YOU FOR TAKING THE TIME TO FILL OUT THE SURVEY! I WOULD LIKE TO DISCUSS THE SITUATION FURTHER.

THANK YOU
BLAIRE P

Sandra P. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freindly atmosphere!!!"
Very curtious and though and speedy...
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 04:43 PM
Blaire L. at Lujack Hyundai responded on 04/11/2018

THANK YOU SO MUCH FOR THE 5 STAR SURVEY!

THANK YOU
BLAIRE

Verified Customer on 04/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Price was high
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 11:28 AM
Blaire L. at Lujack Hyundai responded on 04/11/2018

THANK YOU FOR TAKING THE TIME TO FILL OUT THE SURVEY!

THANK YOU
BLAIRE

Diana B. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Great and fast service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/10/2018 06:33 AM
Blaire L. at Lujack Hyundai responded on 04/11/2018

THANK YOU SO MUCH FOR THE 5 STAR SURVEY! WE LOOK FORWARD TO SEE YOU AGAIN!!!

THANK YOU
BLAIRE P

Jeffrey L. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent thanks🖖"
Excellent service thanks. 🖖
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 04/09/2018 05:54 PM
Blaire L. at Lujack Hyundai responded on 04/11/2018

THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OUT THE SURVEY! WE LOOK FORWARD TO SEEING YOU AGAIN!!!

THANK YOU
BLAIRE

James M. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and friendly "
I keep coming here because of the great service and the service ladies are very friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 05:04 PM
Blaire L. at Lujack Hyundai responded on 04/11/2018

JAMES THANK YOU FOR TAKING THE TIME TO FILL OUT THE SURVEY!!!

THANK YOU
BLAIRE

Tammy W. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"free oil change"
I was treated great and the oil change was free, if the price was lower I could always go to Lujacks
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/08/2018 11:56 PM
Blaire L. at Lujack Hyundai responded on 04/09/2018

TAMMY THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OU THE SURVEY! WE LOOK FORWARD TO SEEING YOU AGAIN.

THANK YOU
BLAIRE P

Thomas W. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Very reliable place, do a great job!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/06/2018 09:01 PM
Blaire L. at Lujack Hyundai responded on 04/07/2018

THOMAS THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OUT THE SURVEY!

THANK YOU
BLAIRE

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