Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

508 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.266664/5Overall Rating 4.266664/5Overall Rating 4.266664/5Overall Rating 4.266664/5rating 4.266664
Original
Overall Rating 2.73333/5Overall Rating 2.73333/5rating 2.73333rating 2.73333rating 2.73333
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Davenport, IA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Worked to get done in a timely manner. Kept me informed.
Worked to get done in a timely manner. Kept me informed.

CN
Connie N.
Bernard, IA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Everyone was great
Appreciate everything Fadell did for me

RF
Ruth F.
Milan, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Pro Service Department
Although our original purchase experience was not the best, we love the car and the service department has been very professional, friendly and quick

JL
Jeffrey L.
Rock Island, IL
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great.
Everything was great!

LW
Lisa W.
Burlington, IA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
People
The employees are great

Verified Customer
Davenport, IA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Friendly and helpful
That were very nice explaining everything to me. Was able to drop my car off the night before which helped me out.

Verified Customer
Milan, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great service
Great service and customer support

Verified Customer
Blue Grass, IA
2018 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Nothing makes it great, its just another dealership that people choose to go to to have their vehicles serviced
N/A
SYLVIA S. from Lujack Hyundai responded on 09/20/2018

I am glad you took my call.  I can't wait to see you on your next visit.


DL
Danielle L.
Wilton, IA
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Great service
Made appointment for routine maintenance same day. Got me in and out and back in the road with a car wash to boot! Very happy.

Verified Customer
Rock Island, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service on car
Work is done in a timely manner. When weather is cooperative my car is always washed. If there are additional recommendations for service I am informed but never pressured into getting additional work done. Everyone is courteous and professional

Verified Customer
Davenport, IA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Quick and thorough
They never keep me waiting and make taking care of my car pleasant!

Verified Customer
Kewanee, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service Dept
We had our oil change done there recently, it was quick and they accepted the coupon I had as well

Verified Customer
Davenport, IA
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
FRIENDLY STAFF
FAST FRIENDLY SERVICE.

JH
Julie H.
Davenport, IA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Service
Friendly, courteous staff. The service on my Hyundai completed at the time it was promised. Other service options were presented to me but, there was no pressure to accept them.

CT
Caylla T.
Blue Grass, IA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
My experience
The staff was all very friendly and understanding! I know nothing about cars, and they were very good about explaining everything to me! I had a great experience with great staff!

Verified Customer
Viola, IL
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Service
Great customer service as well as quick and reliable.

CN
Connie N.
Bernard, IA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
No comment
No comment

MS
Marie S.
Davenport, IA
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
I am grateful that Lujacks' called me to remind me of the recalls on my vehicle.
I am grateful that Lujacks' called me to remind me of the recalls on my vehicle.

Verified Customer
Springfield, IL
2009 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/27/2018 Category: Service
Hyundai
Everything was web based. Engine light was on due to gas cap not being completely screwed on and I got a list of "recommended" maintenance that added up to about $1,500. Just call me and tell me what's actually wrong with my car.
SYLVIA S. from Lujack Hyundai responded on 08/27/2018

I appreciate  you taking my call and informing on what took place the day of  your visit.  I can't wait to meet you on your next service visit.


CH
Chris H.
Davenport, IA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018 Category: Service
5 Stars!
Excellence!