Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

677 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.3846131/5Overall Rating 4.3846131/5Overall Rating 4.3846131/5Overall Rating 4.3846131/5rating 4.3846131
Original
Overall Rating 2.46154/5Overall Rating 2.46154/5rating 2.46154rating 2.46154rating 2.46154
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


AC
Andrew C.
Galesburg, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2019 Category: Service
Title
Review

JN
Jerome N.
Long Grove, IA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
replace sensor in transmission
II guess it was done correctly.

JH
John H.
Davenport, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2019 Category: Service
Lujack, Great! Hundai, not so much
On Christmas eve 2017 with only 3388 miles on my 2017 Hyundai Tuscon, the engine blew out. I had it towed to Lujack's where I'd purchased it new. It took a month to get a new engine and replace the old one. Lujack's was great. They gave me a new SUV as a loner -- no charge -- to use until mine was repaired. Hyundai's warranty took care of all expenses. Since then two other relatively minor issues have surfaced, all corrected at no charge under warranty.

It's difficult to trust a car with the record my Tuscon has. A long trip would take second thoughts. Lujack's has bent over backward to take care of me and through all the only cost I've incurred is one oil change on the new engine. But it is more than doubtful that I would ever consider purchasing another Hyundai.

AH
Antwan H.
Rock Island, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Antwan
Good service. Kept me up to date on everything that was going on with my vehicle.

Verified Customer
Eldridge, IA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2019 Category: Service
Good customer service
Good job

Verified Customer
Blue Grass, IA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2019 Category: Service
It’s just another dealership to me
Everything went well the timing of service was a lot faster than previous times I’ve been in there.

Verified Customer
Geneseo, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Service
Where's the WiFi you advertise?
Either get rid of all the advertising that you provide WiFi access or make sure that the network and password exist and are correct

Verified Customer
Kewanee, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Great Service
We came in for a recall, oil change and tire rotation. All of it took only about one hour

DS
David S.
Bettendorf, IA
2008 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Quality work
Quality work in a clean facility.

Verified Customer
Durant, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2019 Category: Service
Tammy
Good service

Verified Customer
Sabula, IA
2017 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019 Category: Service
Oil change
It was done in a timely manner. People are friendly.

Verified Customer
Davenport, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2018 Category: Service
Quick service
Took car in and it was done one day earlier than expected which was good for my traveling family

CT
Curtis T.
Eldridge, IA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2018 Category: Service
Convenience
helpful and friendly staff

RM
Ronda M.
Bettendorf, IA
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Service
Timely Manner
I usually do not have to wait long. I love that my car is washed. Detail on what needs to be repair

Verified Customer
Davenport, IA
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Great people
Nice job out there

Verified Customer
Davenport, IA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
FRIENDLY STAFF
FAST FRIENDLY SERVICE.

MS
Marie S.
Davenport, IA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
I am grateful that Lujacks' called me to remind me of the recalls on my vehicle.
I am grateful that Lujacks' called me to remind me of the recalls on my vehicle.

MC
Michael C.
Coralville, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Actual service was great; took longer than expected
Was not expecting to be waiting for an hour and a half for an oil change. However, this place has been great to me for the last year so it most likely was an isolated incident. A recommendation would be to communicate to customer on how long it should take to set expectations.

EJ
Elaine J.
Bettendorf, IA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Question answered
I did have a question about my service that was answered promptly.

Verified Customer
Davenport, IA
2007 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2018 Category: Service
good service
I expected a review on my car and -papers on the all points inspection I also thought my car would be washed