Mack Alger Firestone


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

349 Reviews

99% Would Recommend
Latest Review about 10 hours ago
LILLY B. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, local service "
Great service, fast and friendly!
Vehicle: Chevrolet Equinox
Service Date: 10/19/2017
Review Created: 10/21/2017 05:12 AM
ROB/VICKIE F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As good as it gets"
It's as good as it gets!...Great people, great place!
Vehicle: Chevrolet Malibu
Service Date: 10/18/2017
Review Created: 10/19/2017 08:44 AM
GEOFFREY B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change with ease"
As always, great service. Checked on some other items, and was told when to expect them to need service. Helpful from a budget perspective! Thanks guys
Vehicle: Lexus GS 300
Service Date: 10/07/2017
Review Created: 10/11/2017 08:01 AM
DEMETRIOS P. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Z28 Camaro repair"
Yet again Steve and crew took excellent care of one of our summer rides. Repair was performed professionally and on time. All requests were honored. And like my Corvette earlier this month, the Z28 was secured every evening during her stay. Very pleased.
Vehicle: Chevrolet Camaro
Service Date: 10/04/2017
Review Created: 10/06/2017 07:08 AM
CLARE C. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Curtious staff, helpful, quick service."
The staff are always friendly and helpful.
Vehicle: Honda CR-V
Service Date: 09/30/2017
Review Created: 10/03/2017 11:54 AM
DEMETRIOS P. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Corvette work"
Steve and crew took great care of me as always. Worked around my schedule and insured my Vette was secure at all times. They are the best!
Vehicle: Chevrolet Corvette
Service Date: 09/27/2017
Review Created: 09/28/2017 07:24 AM
ROB/VICKIE F. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service"
Steve is great...Bill's ok too...
Vehicle: Chevrolet Equinox
Service Date: 09/26/2017
Review Created: 09/27/2017 03:54 AM
JAY S. on 09/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tire replacement"
I purchased brand new tires from this service center ~ 14 months ago. Yesterday, one of those tires went completely flat; and I was told by this service center that it needed a total replacement. That's fine. But with the all-hazard warranty I purchased, why did I have to pay anything for the new tire at all? Confused. However, as always, owner Bill and his staff treated me with complete professionalism and care. The work was done quickly and efficiently.
Vehicle: Buick Park Avenue
Service Date: 09/26/2017
Review Created: 09/27/2017 03:04 AM
BEN G. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"20 + years of great service - at Mack Alger Firestone"
Pat is excellent -
Vehicle: Jeep Grand Cherokee
Service Date: 09/21/2017
Review Created: 09/22/2017 10:24 AM
CINDY M. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Repair Shop in Town"
The staff is very accommodating and treats each customer as one of their own family members.
Vehicle: Toyota Camry
Service Date: 09/19/2017
Review Created: 09/21/2017 06:12 PM
RICHARD F. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently good"
I've never had an issue going to Mack-Alger Firestone. The staff is friendly and professional, the service is reasonably quick, and the products are good. I'll continue to bring my family's vehicles there for tires and other work.
Vehicle: Honda CR-V
Service Date: 09/18/2017
Review Created: 09/19/2017 03:06 AM
ROSE T. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient service! "
Thank you for offering fast and efficient serivce when I needed my tires rotated last week. What made it even nicer is that my dog was welcomed with a treat. It's the little things... :)

Thank you!
Rose Tokatlian
Vehicle: Chevrolet Cruze
Service Date: 09/15/2017
Review Created: 09/18/2017 08:36 AM
DENNIS R. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
Always reliable and professional service
Vehicle: Mercury Montego
Service Date: 08/23/2017
Review Created: 09/08/2017 10:26 AM
KEVIN and CHANTEL S. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AMAZING"
The guys at Mack Alger Firestone are the best. We take all of our cars here. They are honest and do a great job! I HIGHLY recommend them.
Vehicle: Jeep Liberty
Service Date: 09/02/2017
Review Created: 09/05/2017 07:56 AM
MARGARET S. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Once again, Mack Alger Firestone has given me - and my vehicle - great service. They are fast, knowledable, thorough, and very personable.
I will certainly return the next time I need service. And will definitely recommmend them to a friend.
Vehicle: Ford Edge
Service Date: 09/01/2017
Review Created: 09/01/2017 09:29 PM
MICHAEL C. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Town and Country"
Honest and thorough
Vehicle: Chrysler Town & Country
Service Date: 08/29/2017
Review Created: 08/30/2017 07:15 AM
JOSEPH (JILL) S. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal interest by the mechanics."
There are many places to receive auto service but few places that employ knowledgeable mechanics that 'care' and show interest and pride in their work. Also the pricing is fair....so is the warranty. If the job is not done right, Firestone does it over at no charge!..and Firestone does not 'do' unnecessary repair!!!!! And...they do not replace parts with used parts which we have had done to us. Thanks for being honest!!!!! Dr. Schneider
Vehicle: GMC Yukon XL
Service Date: 08/18/2017
Review Created: 08/23/2017 08:25 AM
JIM H. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Great service witha smile.
Vehicle: Honda Civic Cpe
Service Date: 08/19/2017
Review Created: 08/20/2017 09:54 AM
REINE S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest good work "
My work was done on time and was done well
Vehicle: Lincoln MKX
Service Date: 08/14/2017
Review Created: 08/15/2017 07:42 PM
DIANE S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OIL CHANGE "
In and out of Firestone in 35 minutes for an oil change. Loved the short wait this week!
Vehicle: Ford Taurus
Service Date: 08/07/2017
Review Created: 08/08/2017 12:27 PM
Displaying Review 1 - 20 of 349 in total