Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1172 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 3.8235271/5Overall Rating 3.8235271/5Overall Rating 3.8235271/5rating 3.8235271rating 3.8235271
Original
Overall Rating 2.38235/5Overall Rating 2.38235/5rating 2.38235rating 2.38235rating 2.38235
91% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


JB
James B.
Lilburn, GA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Malcolm Cunningham Hyundai Service
Malcom Cunningham Hyundai Service, as usual, is excellent. My service advisor, Micheal Jones, once again provided prompt, personal service in a timely manner. Micheal Jones and Malcolm Cunningham is, for my money, the best place to get your Hyundai serviced. Thanks again.

SL
Sharon L.
Loganville, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great service
Everyone was very courteous and took the time to explain the process and estimated time it would take. Everything done in a timely manner.

KW
Katherine W.
Lithonia, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
REMARKABLE
I Love ❤️ this location. Mike Jones has never failed us or his staff. From the salesmanship to the service , they ROCK. I’m extremely big on professionalism and I get it each time. They respect your time and the urgency to your service needs. I’m ready to get my next genesis!

DM
Donald M.
Lilburn, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
service
Maxx was great--on His help to me I would send anyone there for service.

MG
Marvin G.
Decatur, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Fast recall service.
Fast service and great customer service.

LF
Leland F.
Loganville, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Recall corrected
Quick and honest

Verified Customer
Stone Mountain, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Service
Great service...never feel taken advantage of.

TR
Tracey R.
Snellville, GA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Great Service
I keep my Genesis bc of the customer service from the service department

BN
Brittaney N.
Snellville, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Always great service!
This is my third time visiting and I've never had an issue. Courteous, professional and efficient.

Verified Customer
Snellville, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/31/2019 Category: Service
Long service time. High service costs.
I probably would buy another Sonata but for the long service time and high service costs.
Adrian M. from Malcolm Cunningham Hyundai responded on 08/01/2019

Thank yo for taking time out your schedule to complete this survey I will look into this matter.


OS
Oneca S.
Loganville, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Very excellent service!
Hurtis did a wonderful job I was having air conditioning issues. I had to wait on the part to come Hurtis made sure I was taken care of check on me while I had wait for the part and repair. I always take my car here would never go anywhere else.

Verified Customer
Lawrenceville, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Reliable service
Reliable service

AZ
Antonio Z.
GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great costumer service!!!
Everytime i go to Malcolm Cunnigham to have my car serviced (Rodney Chooswood) helps me. He is a respectful person. Because im quite sure people be angry that their car needs service. But rodney will alway stay calm and help come up with a conclusion on what to do or how to. I appreciate Malcolm Cunnigham Hyundai & Rodney for assisting me and my Hyundai.

VB
Valethia B.
Stone Mountain, GA
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Convenience and great service
Kudos to Rodney - provides excellent customer service and trustworthy!! Past 4 years, never had a bad experience.

Verified Customer
Lithonia, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great service
Flat tire. Came in and replaced tire. Great service. Hortis is the best service advisor

PC
Pamela C.
Snellville, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Pam C
I had my engine replace on my 2015 Sonata and did excellent work.

JC
Jacqueline C.
Snellville, GA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Fast and friendly service
Great service

FL
Franklin L.
Decatur, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Service managers
Great service from beginning to end. Very nice lounge, good coffee, nice TV to watch and decent WIFI

KR
Kevin R.
Stone Mountain, GA
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Malcolm Cunningham
The service agents and service manager are very friendly and treat you with respect.

JD
Jane D.
Lilburn, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
A delightful experience!
The speed and efficiency of the dealership was such a surprise! I was used to a VW dealership in Florida with my old vehicle that was slow, inefficient and not my favorite place to visit. I will certainly be back here for my Hyundai’s future service. Thank you all!