Malcolm Cunningham Hyundai


Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

886 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.6551741/5Overall Rating 3.6551741/5Overall Rating 3.6551741/5rating 3.6551741rating 3.6551741
Original
Overall Rating 2.27586/5Overall Rating 2.27586/5rating 2.27586rating 2.27586rating 2.27586
91% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Brenda N. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is always so friendly and helpful."
The service member who assisted me was wonderful. I didn't have to wait long.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/15/2017 01:39 PM
Verified Customer on 12/15/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Needs attention!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/15/2017 11:02 AM
MONICA J. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Keep providing great customer and professional services.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/13/2017 10:53 PM
Ralph H. on 12/12/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Equus"
Outstanding service and on time.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 11:02 AM
Franklin L. on 12/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Review"
Quick turn around. Decent oil change, and i might add good coffee
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 07:11 PM
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am able to get an appointment for service on short notice."
I received an appointment on short notice. The staff was friendly and kept the estimated time. I am a regular for maintenance.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/11/2017 03:45 PM
Vickie D. on 12/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"A question "
Do you no longer offer the complimentary wash or vacuum with a
Service?
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/07/2017 08:12 PM
Adrian M. at Malcolm Cunningham Hyundai responded on 12/11/2017

Thank you for taking time out your schedule to complete this survey. I would like to offer the wash and vacuum when you are free please let me know when you are free and I make it happen for you.

John R. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are friendly and helpful."
My only complaint is that I was told 6that I have (3) recalls on my vehicle. This is news to me since I've never been notified. Can anyone explain that to me?
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 03:13 PM
Robert T. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who work there "
Everything was great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/06/2017 06:57 AM
Elaine H. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone of the staff is friendlykoo"
Good customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 04:53 PM
Rochelle M. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I Love the Service Malcolm Cunningham!"
They very professional and I dont have to wait all day. I'm in and out. Customer Service is excellent!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 03:09 PM
Norman M. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"norman"
great job
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 02:08 PM
Leonardo C. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly!"
Good people!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 11:50 AM
Jean B. on 12/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The employees were very pleasant and efficient."
My overall experience was a good one. I would use Malcolm Cunningham Hyundai again.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/03/2017 04:42 PM
Adrian M. at Malcolm Cunningham Hyundai responded on 12/05/2017

Thank you for this great survey

DONALD W. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department review"
Service department lets us pick the time and completes the service well within a reasonable time. The waiting area is comfortable and relatively quiet. We are always greeted in a friendly manner.i
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/02/2017 05:29 PM
Adam H. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always great service. The reason I bought the car there.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 12/02/2017 12:27 PM
Henry G. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I made an appointment for 11.
There started service on my car at 11:05 am. I was out in an hour. The service Mgr was very nice as all the associates there are at all time. I’ll be buying a G 90 there in a few months.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 10:55 AM
Denise A. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Services "
Company is close by, everyone is always saying good morning or afternoon, it doesn't matter what your in for every one is very helpful
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 12/01/2017 08:23 AM
Margaret C. on 11/30/2017
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"Service Visit"
Great service and done very quickly. I was told it would be about 2 hours and it was done before that. Like to get my service done here and Mike is always good and friendly.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/30/2017 01:47 PM
Tahawn B. on 11/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Clean & Organized"
Service advisor Rodney Chosewood is excellent, helpful, informative, and a cool guy.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 11/28/2017 05:20 PM
Adrian M. at Malcolm Cunningham Hyundai responded on 12/05/2017

Glad we could help with your service needs. Rodney says thank you for the kind words.

Displaying Review 1 - 20 of 886 in total