Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 519 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 5 days ago

Reviews


JK
Jim K.
New Ulm, MN
Subaru Impreza Sedan (Natl)
Verified Customer
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11/14/2019
Friendly and knowledgeable company
Everything about the shop is excellent, customer service to the technicians, highly recommend this company.

BB
Bill & Jane B.
Mankato, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Extremely nice and they make my vehicle safe.
Customer service is super great. Service and parts department is excellent. We have serviced our vehicles there many years and we have never had to go back because the job was incomplete. I do recommend Mankato Crank and Chrome to my friends and family.

JC
JAYNIE C.
Mankato, MN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
Customer service
Everyone is friendly and helpful. Explanations and photos of car issues are thorough and upfront.

JN
Jedd N.
Andover, MN
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Jedd said the business was very courteous, friendly, and honest.
This review was collected via phone interview by Customer Research Inc.

SP
Skylar P.
North Mankato, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Skylar said the facility got her In quick, they were easy to work with, and communicated well.
This review was collected via phone interview by Customer Research Inc.

CP
Craig P.
North Mankato, MN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Craig said the staff were courteous. They did the work according to what they diagnosed before hand. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
Jessica M.
North Mankato, MN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jessica said the employees were down to earth. They kept her informed during her service. They provided her service transportation. She had a good experience.
This review was collected via phone interview by Customer Research Inc.

TJ
Tj J.
Mankato, MN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
TJ Jeannette said they did a really great job.
This review was collected via phone interview by Customer Research Inc.

BF
Bert and Beth F.
Garden City, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Service at Crank and Chrome
Always a great experience dealing with the folks at Crank and Chrome. The communicate about pricing, parts, options. etc. Great service and always with a smile. Very fair pricing.
Love the candy treat and note when I get my car back.

TH
Tony H.
Kasson, MN
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Tony said the facility is thorough in what needs to be done in a newer vehicle, but his vehicle is older and their recommendations did not fit what he was looking for. He stated it is a good facility, though.
This review was collected via phone interview by Customer Research Inc.

GW
Gerron W.
Mankato, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Gerron said he was satisfied with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

SS
Sean S.
North Mankato, MN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Sean said he got good customer service.
This review was collected via phone interview by Customer Research Inc.

AW
Alexis W.
Mankato, MN
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Alexis said the staff were very friendly, honest, that they prioritized what needed to be done at that time, and what services could wait. She said that overall, her experience at the business was great.
This review was collected via phone interview by Customer Research Inc.

SO
Stacy O.
Mankato, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Brake Work
Just had some brake work and strut work done. MCC was awesome!! Kept me up to date during the whole process. Great people, great service!!! Well done guys!!!

MD
Matt and Jessica D.
North Mankato, MN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Top Notch Service!!
Always impressed with the great service provided at MCC!!

DA
Doug A.
Minnesota
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Doug said the business is quick.
This review was collected via phone interview by Customer Research Inc.

MF
Michelle F.
Waseca, MN
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Michelle said the business is very nice.
This review was collected via phone interview by Customer Research Inc.

MG
Miranda g.
Minnesota
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Miranda said the business has good personnel. They explained their work well.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
North Mankato, MN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
David said the business was very friendly and informative.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018
New to town and MCC Looked like a good place!
Happy with he work, they also did a complete review of my car, found many things that needed attention (ug, more then I wanted!). Stayed in touch with me through the process and answered the calls when I came asking.
Good friendly people :)
Thanks!!!

Displaying Review 1 - 20 of 519 in total