Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

515 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 2 months ago

Reviews


SM
SANDRA M.
Mankato, MN
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2017
Always a pleasure to deal with folks at MC&C
As always, the people at Crank And Chrome are a pleasure to do business with. It's not fun having to spend your money on repairs and/or maintenance on your car, but the folks here always make it as painless as possible. A very good family owned business and one I intend to stay with. if possible.

CJ
Cody J.
North Mankato, MN
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Cody said this business was fast, courteous, and they got the job done.
This review was collected via phone interview by Customer Research Inc.

TP
Tucker P.
Mankato, MN
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Tucker said he has worked with this business before and they do pretty well. He also said Kimberly is really nice and she helped him out.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Mankato, MN
Pontiac Bonneville
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
David said this business did a pretty good job on his vehicle and they gave him a good price.
This review was collected via phone interview by Customer Research Inc.

JN
Jodi N.
Moose Lake, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2017
Fantastic service!
So thankful for Matt and Kimberly for helping us out! Our car broke down as the kids and I were passing through town. They took such good care of us and went above and beyond to get us back on the road again. Thanks again!

AM
Andre M.
Mankato, MN
Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017 Category: Service
Andre said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EC
Evan C.
Minnesota
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Evan said they knew what they were doing and he had no issues.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Mankato, MN
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Linda said they loaned her vehicle so she wouldn't have to wait. She said it was a good experience and the price was good.
This review was collected via phone interview by Customer Research Inc.

ZK
Zeb K.
Mankato, MN
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Zeb said he was in and out. They did a fine job.
This review was collected via phone interview by Customer Research Inc.

JB
Jill B.
Minnesota
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Jill said this business is excellent. They went above and beyond and did a great job not just on her vehicle but in dealing with her over the phone. The staff was very professional and friendly. This facility is near her, so she feels like she has a new neighbor that has her back.
This review was collected via phone interview by Customer Research Inc.

AO
Angie O.
North Mankato, MN
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
Angie said everything went fine.
This review was collected via phone interview by Customer Research Inc.

DN
Donna N.
Good Thunder, MN
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2016 Category: Service
Donna said she has done business with them before. They get her vehicle in quickly and she always receives good service.
This review was collected via phone interview by Customer Research Inc.

CS
Casey S.
Minnesota
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2016 Category: Service
Casey said the business is pretty good and she is pleased with them.
This review was collected via phone interview by Customer Research Inc.

JM
Jessica M.
North Mankato, MN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2016 Category: Service
Jessica said the business gave excellent customer service.
This review was collected via phone interview by Customer Research Inc.

PD
Patricia D.
Rochester, MN
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2016
Top notch service and workmanship
Mankato Crank and Chrome is the only shop that I trust my truck to, when something needs to be diagnosed, fixed or replaced. I know when I bring my vehicle to them, it will be fixed right the first time. They are so good about explaining what needs to be done, why and how much it will cost. I really appreciate that Matt insists on using parts made in USA as much as he possibly can. I feel so very fortunate to have found this small, family owned business. They have the integrity, honesty, friendliness and kindness that one will not find in a chain-type shop. You feel like part of the family when you walk through the doors.

SM
SANDRA M.
Mankato, MN
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016
Great service!
Great service, great people, thorough explanations on everything related to my car. Appreciated the help getting back and forth to station from my house. They seemed to go above and beyond. Highly recommend!!!

BS
Ben S.
North Mankato, MN
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Ben said he likes this business' customer service, and they are professional. They go above and beyond the standard customer service. He also noted every time he has gone to them for service, they have done a good job. He mentioned they clean his vehicle after they service it and they offer him a ride, whenever he needs one. He really appreciates them.
This review was collected via phone interview by Customer Research Inc.

JM
Jordyn M.
Mankato, MN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Jordyn said this business made sure to talk to her, before making any decisions. They were willing to work with her schedule.
This review was collected via phone interview by Customer Research Inc.

TJ
T.J. J.
Mankato, MN
BMW 530xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
T.J. said the business is honest, and the employees good people.
This review was collected via phone interview by Customer Research Inc.

MP
Markell P.
North Mankato, MN
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2016 Category: Service
Markell said the business was very professional and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 515 in total