Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

515 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 2 months ago

Reviews


PB
Pat And Allison B.
North Mankato, MN
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Pat said this business has great communication and they are very honest.
This review was collected via phone interview by Customer Research Inc.

KB
Kris B.
Woodbury, MN
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Kris said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JF
Joann F.
Fairfax, MN
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2016 Category: Service
Joann said this is a good friendly business.
This review was collected via phone interview by Customer Research Inc.

NY
Nathan and Jane Y.
North Mankato, MN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2016
Product knowledge, & expertise ,
I went in for an oil change And as always left with a broader knowledge of my automobile. True professionals.

MD
Matt and Jessica D.
North Mankato, MN
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016
Laways drive away happy!!
The staff is top notch and always willing to go the extra mile!!

TV
Trent V.
Mankato, MN
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/29/2016 Category: Service
Trent said this business got the job done pretty quickly, they also gave him a ride to and from his work.
This review was collected via phone interview by Customer Research Inc.

KH
Katey H.
Mankato, MN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/29/2016 Category: Service
Katey said the business was really friendly and honest. They always fix the problem.
This review was collected via phone interview by Customer Research Inc.

SM
Steven M.
Mankato, MN
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/29/2016 Category: Service
Steven said he enjoyed the work that was asked of him. The business has fair prices.
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
Nicollet, MN
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2016
A company of nice people.
I really appreciated that they could drop me off at work in the morning and have been a nice company to work with

DV
Daniel V.
North Mankato, MN
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
Daniel said this business fixed his mirror quickly and they were convenient for him.
This review was collected via phone interview by Customer Research Inc.

EG
Ellie G.
Mankato, MN
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Ellie said they seemed really nice and super quick.
This review was collected via phone interview by Customer Research Inc.

KE
Kristin E.
Mankato, MN
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016
great customer service, skilled mechanics
Thank you C n C!

TM
Tony And Kelly M.
New Ulm, MN
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Tony said this business is always good to him.
This review was collected via phone interview by Customer Research Inc.

LL
Luke L.
North Mankato, MN
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Luke said this business always goes the extra mile to make things right.
This review was collected via phone interview by Customer Research Inc.

TL
TIM and TERESA L.
Burnsville, MN
Jaguar X-Type
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2016
Great customer care!
Excellent service and outstanding communication. Mankato Crank And Chrome is professional and detailed. We are a first time customer and will DEFINITELY be back.

PB
Pat And Allison B.
North Mankato, MN
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2016 Category: Service
Pat said the business has good customer service. He likes the communication that they had with keeping him up to date about his vehicle.
This review was collected via phone interview by Customer Research Inc.

GP
Gary And Amanda P.
North Mankato, MN
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2016 Category: Service
Gary said he always work with this business and they have been very good.
This review was collected via phone interview by Customer Research Inc.

TR
Tony R.
Minnesota
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2016 Category: Service
Tony said he was very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/26/2016 Category: Service
Tony said he took his vehicle in because he was experiencing a noise. They told him they fixed it, but the noise is still there.
This review was collected via phone interview by Customer Research Inc.
Matt R. from Mankato Crank And Chrome responded on 02/08/2016

Hi Tony, you did not approve any of the work necessary to fix the noise. You had us look it over and give you estimates for the repair which we did in writing.  We replaced your fuel filter to prevent the noise from getting worse (fuel pump was buzzing because of a restricted fuel filter).  If you check your invoice, stapled to it will be six different estimates for the repairs necessary to remedy your concern.  You and I went over this before but if you feel there are still unanswered questions, feel free to call me anytime.  Ask for Matt.  Thank you for the feedback and I hope we can help you in the future.


DA
DESTIN A.
Mankato, MN
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2016
Friendly knowledgeable owners
You get what you pay for here quality work!

MU
Michael And Nell U.
North Mankato, MN
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2016 Category: Service
Michael said this business has good people that do a good job, and because of this he always recommends others to them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 515 in total