Mankato Crank And Chrome


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

495 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 13 days ago
Tony R. ReScore Review on 02/14/2016
ReScore
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
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Tony said he was very satisfied with the business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/22/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Tony said he took his vehicle in because he was experiencing a noise. They told him they fixed it, but the noise is still there.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/22/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Matt R. at Mankato Crank And Chrome responded on 02/08/2016

Hi Tony, you did not approve any of the work necessary to fix the noise. You had us look it over and give you estimates for the repair which we did in writing.  We replaced your fuel filter to prevent the noise from getting worse (fuel pump was buzzing because of a restricted fuel filter).  If you check your invoice, stapled to it will be six different estimates for the repairs necessary to remedy your concern.  You and I went over this before but if you feel there are still unanswered questions, feel free to call me anytime.  Ask for Matt.  Thank you for the feedback and I hope we can help you in the future.

Chuck L. on 11/08/2017
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Chuck said the business was very nice and friendly. Though the service took a little bit longer than he would have liked.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 10/30/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Eric C. on 11/07/2017
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Eric said this business provided good customer service. They did quality, timely work.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 10/24/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Judy B. on 10/27/2017
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Judy said the business was very friendly. They did a good job. She was really pleased with the service and she will be a repeat customer.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Daryl W. on 09/24/2017
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"Great service "
Great service
Vehicle: Ford Explorer
Service Date: 09/19/2017
Review Created: 09/24/2017 09:30 AM
Taylor M. on 09/14/2017
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Taylor said this business is family friendly and the staff did a good job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 09/14/2017
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David said the staff was really good at keeping him posted on what they were finding and they didn't do extra services that did not need to be done. They were really informative and friendly. They were not in a rush to get out. They stayed open an extra hour and a half so they could finish the work and allow him to pick up his vehicle that same day. They have great service and they went above and beyond.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
RANDY G. on 08/31/2017
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"Great service"
Great service at a reasonable price, along with constant up dates as well as recommendations through out the process.
Vehicle: Cadillac STS
Service Date: 08/29/2017
Review Created: 08/31/2017 05:49 PM
Nick R. on 06/26/2017
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Nick said it took a week for this business to complete the service. They were good.
Vehicle: Toyota Celica
Category: Service
Service Date: 06/21/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Tom D. on 06/26/2017
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Tom said this business did a very good job. The price was right. He also tipped the mechanic and the receptionist.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/22/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 06/15/2017
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Steve said they did a very good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Sara W. on 06/15/2017
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Sara said the business got everything done in a reasonable time and the price was reasonable. They were very nice.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 06/08/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Linda S. on 06/15/2017
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Linda said the business treated her well.
Vehicle: Ford Focus
Category: Service
Service Date: 06/01/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Brenda V. on 06/12/2017
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Brenda said this business did a good job.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 06/02/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
JAYNIE C. on 06/02/2017
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"Everyone is involved with what needs to be done to the car, including transportation for the customer while the car is being serviced. The personal thank you note left in the car is especially thoughtful and appreciated. "
Good, honest service, including thorough communication.
Vehicle: Toyota Prius
Service Date: 05/10/2017
Review Created: 06/02/2017 09:22 PM
Katey H. on 05/22/2017
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Katey said they are more friendly and honest than other mechanics she has visited before.
Vehicle: Mazda 3
Category: Service
Service Date: 05/15/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Gene H. on 05/13/2017
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Gene said he was happy, they did a fine job and he appreciates their business.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Marco R. on 05/09/2017
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Marco said this business worked in a timely manner and stayed late to finish his vehicle. They found the problem was something different and cheaper than he thought it was. It was a safety concern and they fixed it.
Vehicle: Toyota Pickup
Category: Service
Service Date: 05/04/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Shawn S. on 04/21/2017
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Shawn said to his knowledge they performed the work. Their communication was good and their explanation was thorough. The customer service was very good.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 04/12/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Gary L. on 04/18/2017
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Gary said the business is great. They were very knowledgeable and they provided friendly service. They do what they say they'll do with no hassle.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 04/12/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
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