Marin Express Lube & Diagnostic Center


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

552 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 6 days ago
Ana M. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ana said she always goes to this facility for her oil changes and always has good experiences.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/17/2018

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.

Dimas B. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dimas said the service was good.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/17/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Michael B. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said the staff did a good job, and everything on his vehicle looked good.
Vehicle: Acura TL
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/16/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Gerald K. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gerald said the business is always good to him. They're good people. It's a good place to go. He stated the mechanics are always on top of things.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 01/04/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/09/2018

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

Julian C. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julian said he appreciated that the employees went out of their way to get him a battery.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/07/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Elmer C. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elmer said the employees were nice.
Vehicle: Toyota Tundra
Category: Service
Service Date: 12/21/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/02/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Patrick C. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Rachel. She said the business was quick, and helpful.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/07/2018

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.

Oscar P. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Oscar said the business treated him well and they got the job done quickly.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 12/09/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/04/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Mike L. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he's been very happy with the service. He's a repeat customer.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/09/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/04/2018

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

Saira S. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Saira said she likes the business and her husband goes there too.
Category: Service
Service Date: 11/30/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/04/2018

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.

Jeffrey U. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeffrey said the business has fast service.
Vehicle: BMW X3
Category: Service
Service Date: 12/05/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/04/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 

Ludvin P. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ludvin said the mechanic got straight to the point and they had him in and out fast.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 11/27/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/07/2017

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

Miguel T. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Miguel said this business is very good. He would recommend this business for service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/27/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 

Charles E. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said the service was very good at the business. It only took 45 minutes, he was pleased with the results, and it was affordable.
Vehicle: Ford Aerostar
Category: Service
Service Date: 11/21/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/24/2017

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.

Grid T. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Grid said he was able to get his vehicle in right away and the facility was clean.
Vehicle: Nissan JUKE
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/24/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Gloria H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gloria said she had a very good experience with this business. She only went for an oil change and does not like it when they offer other services.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/20/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/24/2017

Hi Gloria, thank  you for the wonderful review. We sorry you felt we we're trying to sell you other products for you auto.

Sandra S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said the business negotiated a price she could afford and they kept her updated on her vehicle by phone. She was unable to pick up her vehicle, so the business arranged for someone to pick up her employee and the staff brought him to the business to drive her vehicle to her. She appreciates all the accommodations very much.
Vehicle: Volvo S70
Category: Service
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/21/2017

Hello Sandra,  we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

Nancy F. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nancy said the business really knows what they are talking about in terms of her motor. They gave her options and they were very friendly.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/21/2017

Hi Nancy, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Jose P. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jose said the facility was close by.
Vehicle: Ram 1500
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/17/2017

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.

Nery M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nery said he had a very good experience. He always goes to this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/17/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Displaying Review 1 - 20 of 552 in total