Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

608 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago

Reviews


BG
Beth G.
Novato, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Beth said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 04/16/2018

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


RP
Robert P.
San Rafael, CA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Robert said he has used this business for years. The service was very good. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 04/16/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 


LR
Leider R.
San Rafael, CA
Nissan Frontier 4WD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Leider said he has been doing business with this facility for a while. So far he has had good service, and is happy.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 04/11/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


RV
Randy V.
San Rafael, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Randy said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 04/09/2018

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


SZ
Sam Z.
San Rafael, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Sam said the service is great. He has been using them forever and will continue to use them forever.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 04/09/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


DO
Dirk O.
Fairfax, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Dirk said that the service was quick, easy and simple.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 04/06/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


JK
JOHN K.
Mill Valley, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
great personal service
Getting a car serviced is not necessarily the most fun thing in the world, but Wendy makes the visit worthwhile.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/23/2018

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.


BS
Bob S.
San Rafael, CA
GMC Sierra 3500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Bob said the business has good service and good people. They got him in and did the job on time.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


SM
Susan M.
San Quentin, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Susan said the business is very efficient and quick.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


CF
Cesar F.
San Francisco, CA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Cesar said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


TM
Taylor M.
Santa Rosa, CA
Dodge Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Taylor said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.


VH
VERONICA H.
Novato, CA
Mercedes-Benz GL-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018
Good service
Good service
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


JM
Jonathan M.
San Rafael, CA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018 Category: Service
Jonathan said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


RB
Rafael B.
San Rafael, CA
Scion FR-S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Rafael said they did a very good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 


CA
Cameron A.
San Rafael, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Cameron said the business got the job done pretty quickly.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/22/2018

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.


LS
Linda S.
San Rafael, CA
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Linda said everything was good. The only issue was that the staff didn't reset the 'change oil' light which was a pain. They were very nice and got the job done pretty quickly.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/09/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 


ES
Ed S.
San Rafael, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Ed said the staff were the best.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/06/2018

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


FE
FADI E.
San Anselmo, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018
Workers
Very nice people that you will help to deal with
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 03/02/2018

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


JA
Jorge A.
San Rafael, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Jorge said it was very good service with his smog check.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 02/21/2018

Thank you for choosing us to provide for your auto care. We really do appreciate your trust in us and are glad we're here to help. We hope we exceeded your expectations. Please reach out again whenever you need us. Your satisfaction is very important to us. If we provided a positive experience at your recent appointment, follow us and share reviews and comments about our services with others who might be interested in learning more about us.


VM
Vicente M.
San Rafael, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Vincente said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 02/20/2018

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


Displaying Review 21 - 40 of 608 in total