Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

609 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review about 4 hours ago

Reviews


UR
Udson R.
San Rafael, CA
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Udson said he was satisfied with the business. He has been visiting them for twenty years and knows them well.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 02/16/2017

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


PC
PETER C.
Larkspur, CA
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017
Great place
Very professional and good job with my oil change.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 02/13/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


DC
d c.
San Rafael, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2017
Failed for no reason...
Failed us on a total BS "visual inspection", but did give us a quote for $700 to "fix" the problem. The car passed with flying colors at the next shop.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 02/10/2017

B.A.R. rules are that when vehicle comes in with severe exhaust leak. We are to fail it or our license would be at jeapordy.We just went under state of california rules. 


GM
Guiselle M.
San Rafael, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2017 Category: Service
Guiselle said the staff at this business were really nice.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/27/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


MS
Michael S.
San Rafael, CA
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2017 Category: Service
Michael said they have provided many years of quick and responsible service.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 02/13/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


PC
PETER C.
Sausalito, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2017
helpful and honest !
extremely helpful and attentive
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/23/2017

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


LH
LEONARD H.
Fairfax, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017
Best organized & efficient & friendly smog & oil change place on our planet!
truck smogged one, two, three!
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/14/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


MH
Mercedes H.
San Rafael, CA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Mercedes said she is very happy with this business. She does not want to go to another place. The people there are very nice, and she likes the service. She would like to thank the business for the good service.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/17/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


JM
Jose M.
San Rafael, CA
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/11/2017 Category: Service
Jose said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/12/2017

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


PB
Phoebe B.
San Rafael, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Phoebe said her service at this business was super fast, easy and the staff was great.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/12/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


CR
Christopher R.
San Rafael, CA
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017 Category: Service
Christopher said this business provided fast and good service overall.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/10/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


JS
Juan S.
Richmond, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2017 Category: Service
Juan said this business has good service.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/08/2017

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


JH
JEFFREY H.
Vallejo, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017
Regular Oil Change Customer
Been coming here for years for oil changes for our vehicles. No muss, no fuss.
Staff is very friendly.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/08/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


MM
Martin M.
San Rafael, CA
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2017 Category: Service
Martin said the business answered the questions he had about his oil change in a well, thought out manner.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 01/08/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


TT
Thea T.
Greenbrae, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Thea said the business was great and very quick.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 12/28/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


RK
REGINA K.
Novato, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2016
friendly
and fast sevice
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 12/27/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 


AD
ANTHONY D.
Novato, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016
More than a smog test
After the smog test, my car was more responsive. Something extra was done to improve my car's performance. Also, my car passed the test easily - even after 191,000 miles. Great job. Thanks!
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 02/13/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


FC
Francisco C.
San Rafael, CA
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Francisco said this business got him in and out. His experience was quick and easy.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 12/27/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


JR
Jose R.
San Pablo, CA
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Jose said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 12/20/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube


ML
MARK L.
San Rafael, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016
Fast and Professional Service
Fast and Professional Service
Micheal P., Marketing Director from Marin Express Lube & Diagnostic Center responded on 12/15/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube


Displaying Review 161 - 180 of 609 in total