McGrath Hyundai of Cedar Rapids


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

464 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
93% Would Recommend
100% Business Response
Latest Review 2 days ago
John B. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy Service"
Good, quick service. Met expectations.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 04:37 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/18/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Richard J. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service center oil change"
Friendly, Honored a misquoted alignment price in my favor even when I agreed to pay the correct amount.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 12:47 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/18/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
I am satisfied at this time. Disappointed that the dealership changed hands. Have not dealt with the new owner group enough to give a friend a recommendation of them completely. At this time I will recommend.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:42 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/18/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business and hope that we can earn your recommendations in the future. I will pass all your comments on to the rest of our team. Thanks again!

Vicki H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service by Monty Daniels"
Monty Daniels went above and beyond in getting me a loaner car to drive while my car was in service. He delivered the loaner car to me and brought back my vehicle when the service work was complete creating a flawless experience. The service department had my vehicle back the same day which was much appreciated. Kudos!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/16/2018 06:08 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/17/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to Monty and the rest of our team. Thanks again!

Saktidasan R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall for seat belt issue"
Got a good service from McGrath hyundai cedar rapids and Thanks to them
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 03:24 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/16/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Ronald H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
I recently took my auto in to have recall work performed. I was greeted upon entering the garage, information was taken and I was escorted to the check in area. The personal service from greeting to check in to courtesy ride was superb. Within only a few hours I was called and informed the work had been completed. The ride showed up in a few minutes. The check out was speedy and courteous and I was on my way home.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 03:09 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/16/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall service "
I look forward to going there because of the service, mostly friendly smiles, comfortable waiting area, with coffee :-). And work done in a timely fashion.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:47 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/16/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Hyundai service and customer service"
Drew and everyone in the service department are great. Whenever I have a concern about my 2014 Hyundai Accent I either call or stop in and they are always happy to help me as well as giving me honest answers.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 09:44 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/15/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to Drew and the rest of our team. Thanks again!

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy "
They said it would be done by a certain time. Done on time,
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:11 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/11/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Carol C. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"VARIETY OF PRODUCTS & KNOWLEDGE OF EMPLOYEES"
We were helped immensely when trying to find the vehicle with the right options.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/10/2018 05:20 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/11/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Raymond C. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We Live Hyundai"
Hyundai never lets us down. Great customer service and quality work.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Service Type: Repair
Review Created: 01/09/2018 10:26 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/10/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Mary E. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, friendly staff"
Great location, friend service staff, convenient shuttle. I had no issues or negative things to report about my visit. Thank you for the great service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/08/2018 07:20 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/09/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Thomas P. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"xxx"
xxx
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/06/2018 02:04 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/08/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. Thanks again!

Verified Customer on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/03/2018 06:09 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/04/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Patti J. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and Efficient"
Service was timely and efficient. Items were completed as requested and no additional services were recommended. When I picked up my Hyundai Sonata, the snow was cleaned off for me.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/02/2018 06:29 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/03/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Verified Customer on 01/02/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Drinks they offer."
I will probably will not be back.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 11:42 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/02/2018

Thank you for taking the time to respond to our survey. We are currently reviewing this situation and our Service Manager will be reaching out to very soon.

Dave S. on 12/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service - for car and owner"
Service from McGrath Hyundai (formerly Zimmerman) is convenient, the work is performed quickly and as quoted, and the shuttle service provided is prompt with little wait at the shop. I will bring my car back again.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/30/2017 05:29 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/02/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Bimkubwa D. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bimkubwa D"
Had a problem got to me right away. Problem fixed right away
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/30/2017 07:59 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 01/02/2018

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Thanks again!

Verified Customer on 12/29/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"C"
F
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/29/2017 10:24 AM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 12/29/2017

Thank you for taking the time to respond to our survey. We are currently reviewing this situation and our Service Manager will be reaching out to very soon.

Jill H. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly efficient service."
I was impressed with the friendliness and willingness to help! Great job McGrath Hyundai!!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/26/2017 12:28 PM
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Dave L E. at McGrath Hyundai of Cedar Rapids responded on 12/27/2017

Thank you for your business and taking the time to fill out our survey. We truly appreciate your business. I will pass your comments on to the rest of our team. Wish you the best this holiday season. Thanks again!

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