Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

896 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.7142843/5Overall Rating 3.7142843/5Overall Rating 3.7142843/5rating 3.7142843rating 3.7142843
Original
Overall Rating 1.71429/5rating 1.71429rating 1.71429rating 1.71429rating 1.71429
97% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


MJ
Milt J.
Kingman, AZ
2006 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Air conditioner
Got us right in and diagnosed the problem
WILLIE B H. from Martin Swanty Hyundai responded on 06/20/2018

Thank you for taking time out of your day to respond.

William G. from Martin Swanty Hyundai responded on 06/20/2018

Thank you so very much for the comment and completing the survey!!


Anonymous avatar
Verified Customer
Kingman, AZ
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Service
Bill in Service was Great he knows what he is doing!!!
WILLIE B H. from Martin Swanty Hyundai responded on 06/20/2018

Thank you I will pass on the good word to Bill


LM
Linda M.
Golden Valley, AZ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Best Customer Service. Ever
Mike and Bill are very friendly and knowledgeable. They are the best!
William G. from Martin Swanty Hyundai responded on 06/13/2018

Thank you so very much for the kind words and this survey!!


KW
Katherine W.
Bullhead City, AZ
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Excellent service
Always a great experience & superb customer service
WILLIE B H. from Martin Swanty Hyundai responded on 06/11/2018

Thank you so much I will pass the great words on to the crew.


JM
James M.
Kingman, AZ
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Service
Service is fast and efident.
WILLIE B H. from Martin Swanty Hyundai responded on 06/08/2018

Thank you so much for taking the time to respond


LS
Leo S.
Golden Valley, AZ
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
courteous and efficient
I left my car at 9:00 am and they took care of the recall issue, gave me a complimentary wash, and called me on my cell phone to notify me when they were finished.
WILLIE B H. from Martin Swanty Hyundai responded on 06/04/2018

Thank you so much for the great review


GF
Gary F.
Bullhead City, AZ
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
5/31/2018
Bill and Mike are the best in the Service Department. Always friendly and they do what they say. The waiting area is clean and nice and anyone you run into from any department is always friendly.
William G. from Martin Swanty Hyundai responded on 06/04/2018

Thank you so very much for the kind waords and survey


DP
Deborah/James P.
Laughlin, NV
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Kingman, Az Staff
Mr. Bill and staff are great and always take care of us.
WILLIE B H. from Martin Swanty Hyundai responded on 06/04/2018

Thank you so much. I will pass the good words on to my guys


Anonymous avatar
Verified Customer
Golden Valley, AZ
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Prompt service; comfortable waiting room; nice staff.
Prompt service; comfortable waiting room; nice staff.
William G. from Martin Swanty Hyundai responded on 06/02/2018

THank you very much for this survey!!


VL
Valerie L.
Laughlin, NV
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
excellent service department
I received a recall notice and called to set up an appt. the ease of setting the appointment along with the promptness of the service provided translates to an excellent service department!
William G. from Martin Swanty Hyundai responded on 06/01/2018

Thank you so very much for the kind words and taking the time to complete this survey!!


CC
Carol C.
Kingman, AZ
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Customer Focus
Very responsive to customer need. They listen, explain and fix the issues. Bill and Mike are great.
Thanks to all.
WILLIE B H. from Martin Swanty Hyundai responded on 05/31/2018

Thank you so much. I will pass the great words on to the guys.


RB
Ruth B.
Meadview, AZ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Love my Tucson
The service department was great, will definitely return in the future
William G. from Martin Swanty Hyundai responded on 05/29/2018

Thank you for the kind words and completing this survey!!


DS
Douglas S.
Lake Havasu City, AZ
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Good people
Very helpful. They seem happy.
William G. from Martin Swanty Hyundai responded on 05/29/2018

We are happy lol and thank you so very much for completing the survey!!


BK
Benjamin K.
Laughlin, NV
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Staff
Always friendly and knowledgeable.
William G. from Martin Swanty Hyundai responded on 05/29/2018

Thank you for the kind words and completing this survey!!


AG
Alvin G.
Kingman, AZ
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018 Category: Service
Great Dealer
Very pleased with our service so far.
William G. from Martin Swanty Hyundai responded on 05/29/2018

Thank you so very much for taking the time to complete this survey!!


LK
Larry K.
Kingman, AZ
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Excellent service
I have always received fast quality serviced
William G. from Martin Swanty Hyundai responded on 05/29/2018

Thank you so very much for completing this survey!!


RB
Rena B.
Kingman, AZ
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Service
Service was prompt and efficient.
William G. from Martin Swanty Hyundai responded on 05/25/2018

Thank you so very much for the comment and completing the survey!!


TP
Thomas P.
Kingman, AZ
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Bill is a great Service Writer
Bill is a great Service Writer. He is always so thorough and polite.
William G. from Martin Swanty Hyundai responded on 05/24/2018

Thank you so very much for the kind words and completing this survey!!


BH
Bernadine H.
Kingman, AZ
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Professional
All staff encountered were friendly and professional, from sales to service. Outstanding service department!
William G. from Martin Swanty Hyundai responded on 05/21/2018

Thank you for taking the time to complete this survey!!


JB
Judy B.
Kingman, AZ
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Excellent service
This dealership is awesome, always great service and Bill is the nicest guy, would recommend this dealership to everyone
William G. from Martin Swanty Hyundai responded on 05/17/2018

Such kind words!!!! Thank you for this survey!!!!