Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1022 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.699996/5Overall Rating 3.699996/5Overall Rating 3.699996/5rating 3.699996rating 3.699996
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


RB
Robert B.
Kingman, AZ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
good fast service
I always get my major service where i bought my car
William G. from Martin Swanty Hyundai responded on 12/10/2018

Thank you for taking the time to complete this survey!!!


BL
Bill L.
Kingman, AZ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
friendly service
good people good service
William G. from Martin Swanty Hyundai responded on 12/10/2018

Thank you so very much!!


PD
Phillip D.
Dolan Springs, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Phillip of Dolan Springs
last week Mike helped me with my oil change and tire rotation. This week Bill helped me with more of the long term maintenance for my car. Both men are a credit to your dealership, I always bring my Elantra to them because of the way I'm treated.
William G. from Martin Swanty Hyundai responded on 12/10/2018

Thank you so very much for the awesome review!!!


PC
Peter C.
Bullhead City, AZ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Attention to detail, fair and flexible.
Great service staff who make the car service experience effortless. Good pricing and experienced mechanics.
William G. from Martin Swanty Hyundai responded on 12/07/2018

Thank you so very much for the kind words and completing this survey.


CS
Charlotte S.
Bullhead City, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
The People and The Service
The People: trustworthy, informative, knowledgeable and friendly staff. The Service: EXCELLENT!
William G. from Martin Swanty Hyundai responded on 12/06/2018

Thank you for taking the time to complete this survey


BH
Barry H.
Benson, AZ
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Smaller service department
We brought our 2017 Ioniq in for somebody to check out our "check engine" light which came on a couple of weeks ago. The people we dealt with were very knowledgeable and friendly with little wait time on our part.
''
William G. from Martin Swanty Hyundai responded on 12/05/2018

Thank you so very much, I know you and your vehicle will be taken care of!!


CC
Carol C.
Kingman, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
The crew
These guys are super! Always fast and friendly. Explain everything.
William G. from Martin Swanty Hyundai responded on 12/05/2018

Thank you for the kind words and completing the survey!!


TM
Tina M.
Kingman, AZ
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Taken Care Of
This dealership always does it's best at making me a satisfied customer!
William G. from Martin Swanty Hyundai responded on 12/04/2018

Thank you so very much for recongnizing our attempts to always make you feel falued!!


SF
Stanley F.
Kingman, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Good quality service
your service writers are the Best
William G. from Martin Swanty Hyundai responded on 12/04/2018

Thank you so very much for taking the time to complete this survey


DY
Daniel Y.
Golden Valley, AZ
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Bill is a pleasure to work with. He always makes sure we are taken care of.
The service department is fantastic, although I never enjoy having to go to the dealership the employees always make it a positive experience.
William G. from Martin Swanty Hyundai responded on 12/04/2018

You are so awesome thank you so very much.


MM
Megan M.
Kingman, AZ
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Fast and friendly
Service was quick and thorough, staff was communicative. Free coffee. Prices are not over the top. Reliable car.
William G. from Martin Swanty Hyundai responded on 12/04/2018

Thank you so very much for completing the survey it means a great deal to us!!


DT
Donna T.
Golden Valley, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Excellent customer service
Excellent customer service and comfortable waiting room.
William G. from Martin Swanty Hyundai responded on 12/03/2018

Thank you so very much!!


RM
Rhea M.
Kingman, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Service Department ROCKS!!!!!
Bill & Mike are quality Hyundai people! Kingman is very lucky!
Thank you !
William G. from Martin Swanty Hyundai responded on 11/29/2018

You make me blush!!! lol Thank you so very much for being a part of our family!!


MS
May S.
Kingman, AZ
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
COURTESY!!
I really appreciate the courteous service department personnel.
Thanks!
William G. from Martin Swanty Hyundai responded on 11/29/2018

Thank you so very much!!!1


MF
Michael F.
Kingman, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Service with a smile...
Always have great customer service when dealing with Bill. Thanks
WILLIE B H. from Martin Swanty Hyundai responded on 11/27/2018

Thank you so much I will pass the good word on to Bill.


KB
Karen B.
Lake Havasu City, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
K.Beets
Service was excellent , helped make my car repair a less strainful time.
William G. from Martin Swanty Hyundai responded on 11/27/2018

Thank you so very much for taking the time to complete this survey and kind words!!


Verified Customer
Kingman, AZ
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Put at Ease
Bill is always very thorough and explains exactly what should be done, and the cost involved. No surprises.
William G. from Martin Swanty Hyundai responded on 11/23/2018

Thank you for taking the time to complete this survey, you mean so very much to all of us!!


JS
Joseph S.
Golden Valley, AZ
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
Great Service
Awesome
William G. from Martin Swanty Hyundai responded on 11/23/2018

Thank you so very much for this responce!!


MS
Margie S.
Kingman, AZ
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Best service
I always am treated very well and taken care of quickly. Bill and Mike are the best!
William G. from Martin Swanty Hyundai responded on 11/19/2018

Thank you so very much!!


VB
Virginia B.
Kingman, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Great service
Great service
William G. from Martin Swanty Hyundai responded on 11/19/2018

Thank you for taking the time to complete this survey