Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1066 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.699996/5Overall Rating 3.699996/5Overall Rating 3.699996/5rating 3.699996rating 3.699996
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
Bullhead City, AZ
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Small dealership with personal service!
Very satisfied with the employees and service I received.

EL
Emilie L.
Bullhead City, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service
Excellent service
William G. from Martin Swanty Hyundai responded on 02/19/2019

Thank you so very much for this awesome survey!!


LM
Linda M.
Golden Valley, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Great Customer Service
I bring my car here. No where else! The guys really take great care of my car. They are great at communicating what service my car needs and when.

Love them!
William G. from Martin Swanty Hyundai responded on 02/19/2019

THank you so very much!!


JF
James F.
Lake Havasu City, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Fast and Friendly
None
William G. from Martin Swanty Hyundai responded on 02/14/2019

THank you so very much!!


Verified Customer
Page, AZ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Passing through
We were traveling from Las Vegas to Flagstaff when we experienced trouble. We stopped in Kingman after being blown off
by my dealership in Flagstaff. Lucky day! Bill and Willie were amazing. They not only got the problem fixed but also addressed
the outstanding recall notices. We left with a feeling of having been valued as customers and that seems to be rare any more.
If I lived closer to Kingman, I most certainly would use this dealership. Amazing service. Thank you for the peace of mind.
William G. from Martin Swanty Hyundai responded on 02/14/2019

What kind awesome words!! Thank you so very much for taking the time to complete this survey, you do meaneverything to us !!


CD
Cynthia D.
Prescott Valley, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Cynthia A Dutch
Service Representative Bill did everything to communicate the status of repairs and prompt pick up.
WILLIE B H. from Martin Swanty Hyundai responded on 02/13/2019

Thank you so much I will pass the good words on to Bill


RD
Richard D.
Needles, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Good Service at a Great Price
10,000 mile service was easy to schedule, quickly completed, at a great price.
William G. from Martin Swanty Hyundai responded on 02/13/2019

Thank you so very much for taking the time to complete this survey!!


MS
Michael S.
Chloride, AZ
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Fast and friendly
xxxxxx
WILLIE B H. from Martin Swanty Hyundai responded on 02/11/2019

Thank you so much for the great response.


SK
Sandra K.
Bullhead City, AZ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great fast service
I have many places to go in my town but I prefer to go to Kingman for service, fast, friendly and done correctly
William G. from Martin Swanty Hyundai responded on 02/08/2019

Thank you for the kind words and survey!!


AV
Arnulfo V.
Bullhead City, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Great customer service.
Customer service is impecabl.
William G. from Martin Swanty Hyundai responded on 02/05/2019

Thank you so very much and thank you for becoming family here at AZ020


GM
George M.
Kingman, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
3750 mileage service
ok
William G. from Martin Swanty Hyundai responded on 02/05/2019

Thank you!!


Verified Customer
Kingman, AZ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Friendly and professional service
Great attitude and very good service.
William G. from Martin Swanty Hyundai responded on 02/04/2019

Thank you so very much!!


DR
Donna R.
Las Vegas, NV
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
They care
They always look out for what is best for me. I feel confident that they always give me great advice.
William G. from Martin Swanty Hyundai responded on 02/04/2019

THank you for taking the time to complete this survey and kind words!!


KE
Katherine E.
Bullhead City, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Always a pleasure
Service and sales staff are amazing!!!!
This is the only dealership I have been to where I look forward to my next service appt.
William G. from Martin Swanty Hyundai responded on 01/31/2019

Hey you!!!!

Thank you so very much for being you!!1 Thank you for the kind words and survey!!


SM
Sharon M.
Kingman, AZ
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
The service
Service manager (Bill) is always very friendly & helpful
William G. from Martin Swanty Hyundai responded on 01/30/2019

I sincerly thank you for the kind words in which I will pass on to my parts and service director and thank you again for the survey!!


GM
Gary M.
Bullhead City, AZ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Good Service
Always get good service. Bill is always so polite in the service dept.
William G. from Martin Swanty Hyundai responded on 01/28/2019

Thank you so very much for the kind words and survey!!


HW
Heidi W.
Lake Havasu City, AZ
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Great customer service
Not only were they priced more reasonable than here in Havasu.
Their honesty saved me hundreds.
The people were never ignored.
William G. from Martin Swanty Hyundai responded on 01/24/2019

Thank you for the kind words and trust in us!!


JR
Julia R.
Kingman, AZ
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Oil change fast service
They always treat me well when I come in to have my oil changed and they treat you like family. Service is always exceptional and great. Never have to wait long usually in and out less than an hour. Best service guys around. And Bill and Mike are fantastic.
William G. from Martin Swanty Hyundai responded on 01/24/2019

Thank you so very much for the kind words and great survey!!


TM
Tina M.
Kingman, AZ
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Best Service in Town!
Every time I come in to get my oil changed, car serviced or for any other little thing, I am always satisfied with my visit. They go above and beyond to keep me safe on the roadways and boy do I travel !!! I appreciate this dealership and hope to continue with them for many years to come!
William G. from Martin Swanty Hyundai responded on 01/23/2019

Thank you very much for the very kind words! We so value you as our friend here at Martin Swanty Hyundai!!


NE
Norma E.
Kingman, AZ
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Accent auto owner, Jeff Ellico
Great Service, as usual, Very HAPPY!!!
William G. from Martin Swanty Hyundai responded on 01/21/2019

Thank you so very much!!!