Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

759 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
82% Business Response
Latest Review 6 days ago

Reviews


EF
Edward F.
Rockville, MD
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Edward said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RI
Richard I.
Rockville, MD
Dodge Stratus Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Richard said the staff does good work to his vehicle, for the most part. They were relatively quick. He said other times, they are slow in contacting him with the status of his vehicle. One time they installed a faulty part and they didn't charge him.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You.


JZ
Jose Z.
Rockville, MD
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jose said he recommends the business.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You


MP
Mike P.
Silver Spring, MD
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Excellent service from the initial phone call to having the work completed on time.
I had mentioned that I would be making a long distance trip and wanted to be sure I was safe as possible in the car. The receptionist made note of this when I dropped off the car and a few other questions. Shortly after dropping off the car I was called and told how long the work would take. I was truly impressed with the time spent talking to me about what is actually required maintenance on the 60 Thousand mile check up. My husband and I feel Marv & Mike's is honest and a place you can trust for quality work. We highly recommend Marv & Mike's to others without reservation.

Best Regards,
Mike & Suzanne Palmer
Rick W. from Marv & Mike's Transmission and Auto Repair

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RK
Roger K.
Rockville, MD
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Maintenance On my 1985 Chevy Camaro IROCZ
As Usual this place is awesome Rick and his mechanics really are honest and very helpful and will definitely keep coming back and highly recommend other people to come here thank you and thanks to Marv & Mike’s
Rick W. from Marv & Mike's Transmission and Auto Repair

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TN
Thor N.
Rockville, MD
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Thor said he really trusts the work the employees provided. They provided quality work. The service was done right.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You


Anonymous avatar
Verified Customer
Rockville, MD
BMW M4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Above and beyond
Quick service and extra help with red tape much appreciated!
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You


BS
BRAD S.
Bethesda, MD
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Good stuff
A local business staffed by friendly, helpful folks. In my experience, they don't try to scare you into getting repairs you don't need, but they're more than happy to answer any questions you have about general auto maintenance.
Rick W. from Marv & Mike's Transmission and Auto Repair

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BW
Bob W.
Bethesda, MD
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Spoke with Nancy. She said they are superb, skilful, wonderful, and honest.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

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MS
Marietta S.
Bethesda, MD
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Marietta said the employees are wonderful, they allowed her to sit in the reception area until her vehicle was finished because it is hard for her to get around without her vehicle. They were very nice to her while she waited. When she got her vehicle back she noticed the employees had not only changed the oil, but they filled all of her fluids, also washed her vehicle and cleaned all of the mirrors and windows. She really appreciates it and wasn't expecting it to be done. Also, Rick took her vehicle on a test drive before returning to her to make sure everything was done correctly. This is the best business in the area.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank you for your kind words


PS
Paul S.
Burtonsville, MD
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Paul said this business was wonderful. They were nice and prompt. They did exactly what they said they would do. Their prices were good.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You


MS
Mike S.
Silver Spring, MD
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Great service as always
Rick called and explained everything. Repair cost was less than estimate.
Rick W. from Marv & Mike's Transmission and Auto Repair

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TC
Trevor C.
Kensington, MD
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Flexible, friendly, honest, affordable
I was told by another auto shop that I needed work done on my car and when I got an inspection from Marv & Mike's they told me that I had plenty of time before that sort of work was necessary. Further, they quoted nearly half the amount.
Rick W. from Marv & Mike's Transmission and Auto Repair

Our goal here at the shop is to build relationships and trust with our customers, we believe that honesty is always the best policy. 


EF
Edward F.
Rockville, MD
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Edward said the service was good.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You


JD
Jordan D.
Potomac, MD
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Jordan said the staff was personable and the service was timely.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Silver Spring, MD
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
The small details make for a great product or service
Marv and Mike’s never ceases to amaze me. I called and set up an appt with Kelly. I had to get in and out so that I could get to my business for appts with customers.
I arrived , they took the truck in and did the service. To my amazement , Rick, in between all his tasks of running the place, found time to sweep!
A clean workplace promotes efficiency.

Never mind the quality of the work. Always well done and on time. Always the best shop I have been to!

I highly recommend this place. Quality service done correctly the first time! Kudos to you guys!
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You.


TD
Tim D.
Kensington, MD
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Very satisfied
Always straightforward and honest. They have worked on both of our cars and we are very pleased.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You


BS
Barry S.
Potomac, MD
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Barry said the business does a good job. They are honest, and their prices are right.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Washington, DC
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Richard said the business was awesome, and provided good service. He will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank You.


DT
Dr. Charles T.
Potomac, MD
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018
Consistly Trustworthy & Reliable Service.
I have taking my cars to M&M for over 30 years once the cars are out of warranty. I have experienced the same consistent professional service without fear that I would be braking the bank. Reliable. Trustworthy.
Rick W. from Marv & Mike's Transmission and Auto Repair

Thank you.