Marv & Mike's Transmission and Auto Repair


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

715 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
82% Business Response
Latest Review 2 days ago
Leonard (Spike) B. on 11/15/2017
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"Always courteous and exceptional service"
I only have one car, so I must get it in and out in a timely fashion. Kelly did that for me.
Vehicle: Ford Explorer
Service Date: 11/14/2017
Review Created: 11/15/2017 02:17 PM
Jim O. on 11/15/2017
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"Real professionals. "
I've had major repairs done to 4 different vehicles over the past few years. Maintenance work as well. Always professional, timely, honest and fair. They also have their own towing, making things even more convenient. I usually speak with Rick. He takes more than enough time to explain things and he really knows his stuff. 5 stars!
Vehicle: Ford F-150
Service Date: 11/14/2017
Review Created: 11/15/2017 04:30 AM
Paul S. on 11/15/2017
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Paul said their service is always good.
Vehicle: Toyota Highlander
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Marilyn M. on 11/13/2017
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Marilyn said everyone was nice at the business.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Ray M. on 11/13/2017
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Ray said the mechanic does good work. He has pleasant people that are working for him and he is very much concerned about his customers. He is a good person to deal with. He stated it feels like being home when he's at the business.
Vehicle: Buick Century
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Tim B. on 11/11/2017
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"Reasonable prices. I trust what they tell me."
Gave up on going to the dealer. Started coming here and am very satisfied.
Vehicle: Ford Explorer
Service Date: 11/09/2017
Review Created: 11/11/2017 05:55 AM
Rick W. at Marv & Mike's Transmission and Auto Repair responded on 11/14/2017

thank you

TAIWO O. on 11/09/2017
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"friendly reliable, honest estimate"
as above
Vehicle: Mercedes-Benz ML350
Service Date: 11/07/2017
Review Created: 11/09/2017 11:19 AM
Rick W. at Marv & Mike's Transmission and Auto Repair responded on 11/14/2017

thank you

William A. on 11/07/2017
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William said the staff at this business are always very open and honest with him.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Solomon B. on 11/07/2017
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Solomon said the staff are great and the service is fast.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Douglas B. on 11/06/2017
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"Always great and honest service"
I wholeheartedly endorse Marv and Mike's for excellent and honest service. As my car approaches 10 years of age, it is important to have a trusted advisor that can keep it working for many years to come. Marv and Mike's breaks down their recommendations and explains very clearly without being condescending and without pressuring you. If you need service, they will help you and will not take advantage of you.
Vehicle: Honda Odyssey
Service Date: 11/02/2017
Review Created: 11/06/2017 08:51 AM
Rick W. at Marv & Mike's Transmission and Auto Repair responded on 11/06/2017

Thank You so much for your kind review. I know car repairs for most people can lead to a hightened level of anxiety. You have to put your trust in the shop you are taking your car to for repairs just like you put your trust in your doctor to give it to you straight when you are not well. At Marv & Mike's we will never pressure you into anything and always be as honest as we can with you about your car repairs.   Thank You.  

Jesse M. on 11/06/2017
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"On point as always."
I needed tires for my car and Rick and his team was able to provide me tires at a reasonable price. Rick also informed me about the tire brand called Mastercraft which is comparable to the other name brand tires in the market. I'm very happy that Rick and his team was able to fit me in on the same day as well as give me on point analysis and the usual great service! Thank you again as always!
Vehicle: Ford Focus
Service Date: 11/02/2017
Review Created: 11/06/2017 02:35 AM
Jesse M. on 11/03/2017
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"Efficient and Trustworthy!"
As usual, Marv and Mike's pin point workmanship and analysis are in display and I greatly appreciate it. Rick and his team were able to fit me into their schedule and they replaced all my tires in a timely manner. Another job well done and of course, thank you Kelly for keeping me updated with the status of my car and giving me clarity when I needed answers concerning my car.
Service Date: 11/02/2017
Review Created: 11/03/2017 01:32 AM
Penelope J. on 11/01/2017
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"They are all business..the business of getting your car repaired, in and out efficiently."
Have been going to Marv and Mike since I was a single parent in the 80's. They came highly recommended from a friend and have been my go to place when I learned there a certain jobs my mechanic is not able to handle or require a lift. They were helpful and precise about what was going on, I understood every word and was very happy to get my truck back fixed correctly. And Kelly has a great laugh!
Vehicle: Ford Ranger
Service Date: 10/30/2017
Review Created: 11/01/2017 01:47 PM
Martin R. on 10/27/2017
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"Replaced 2-year old battery under warranty"
Kelly is terrific
Vehicle: Hyundai Elantra
Service Date: 10/26/2017
Review Created: 10/27/2017 06:26 AM
Roger K. on 10/27/2017
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"Every body willing to help you. "
This place is awesome. Very caring. Really honest will keep coming back.
Vehicle: Ford F-150
Service Date: 10/26/2017
Review Created: 10/27/2017 04:41 AM
Paul K. on 10/27/2017
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Paul said everything was perfect and great.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Sean H. on 10/24/2017
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Spoke with Sean's wife. She said that the business did an amazing job. She is very grateful for their honesty and straightforwardness.
Vehicle: Nissan Maxima
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Stephen W. on 10/23/2017
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Stephen said he appreciates the efforts this business made. They were quick and they listened. They did a good job and he has been using them for years.
Vehicle: Volvo C30
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Eric B. on 10/09/2017
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"Trustworthy Service"
Rick took time to explain what needed to be done, and what was a recommended option. I appreciated his honesty and never felt pressured. They serviced my car for the exact price quoted - and it was ready when promised. When the need arises again, I'll be back.
Vehicle: Kia Soul
Service Date: 10/06/2017
Review Created: 10/09/2017 07:56 AM
Rick W. at Marv & Mike's Transmission and Auto Repair responded on 10/10/2017
Thank You for your kind words, we always enjoy new customers, but what we really enjoy is seeing our customers happy and satisfied with the service they receive. Look forward to seeing you again.
Fernando S. on 09/29/2017
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Fernando said the staff did a great job and he appreciated how they explained everything.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 09/07/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Rick W. at Marv & Mike's Transmission and Auto Repair responded on 10/02/2017

We appreciate you ! Thanks for the kind words

Displaying Review 1 - 20 of 715 in total