Massey Cadillac Orlando Body Shop

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(948 Reviews)

96% Would Recommend
Latest Review almost 4 years ago

Reviews


DH
Diana H.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/10/2016
Horrible!!! Take your car elsewhere
They are going to run up your billand it is goig to take way longer that promised

AM
Alexandra M.
Florida
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2016 Category: Collision
Alexandra said the customer service from this business was really good. There was a problem with the inside of one of the doors and will be repaired again.

SC
Stewart C.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2016 Category: Collision
Stewart said this business has always been very good to him.

LM
Leopold M.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2016 Category: Collision
Leopold said Terry was professional and answered all of his questions. Terry kept him informed on what was going on with his vehicle and he answered all of his questions, as well. There were some issues with the vehicle and they took care of them, but he has found more issues. They changed the right side passenger door and the door does not close properly. The door needs to be adjusted and the door does not lock properly. He has to apply pressure to it so it can lock properly. His insurance company did the estimate on his vehicle. There was no communication between him and this facility.

WC
William C.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2016 Category: Collision
William said this business did a pretty good job on his vehicle and the people are really nice. It took additional time because the color was off. He did not indicate how late the vehicle was.

MW
Mae W.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2016 Category: Collision
Mae said she likes their work. They are just too expensive. She was not satisfied with their communication because she thought they were going to contact her to let her know what was wrong with the vehicle and they did not. She will not recommend them because they are too expensive. She chose this facility because she got into an accident and he did not have to pay for the repairs.

RK
Richard K.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2016 Category: Collision
Richard said he had a good experience. They did a good job and his vehicle was ready earlier than promised.

TM
Tiffany M.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016 Category: Collision
Tiffany said this business was very friendly. They kept her informed the entire time and her vehicle looks great.

TH
Tommy H.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016 Category: Collision
Spoke with Tommy's wife. She said the employees were very cool and nice, especially Terry.

RM
Robert M.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016 Category: Collision
Robert said the business did a great job. They were able to match the paint perfectly.

KI
Kenneth I.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2016 Category: Collision
Kenneth said his check engine light came back on two days later.

CW
Crusselle W.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2016 Category: Collision
Crusselle said she received good service at this business.

BR
Bethzaida R.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016 Category: Collision
Bethzaida said they did a good job on her vehicle. She was not given a promise time.

SM
Simon M.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016 Category: Collision
Simon said he liked the way they kept him informed.

SC
Steven C.
Florida
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016 Category: Collision
Steven said they did a good job, the work was good and done in time.

Displaying Review 1 - 15 of 948 in total