Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

300 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


LL
Lin L.
Mc Lean, VA
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Lin said she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

HV
Helene V.
Arlington, VA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Helene said the staff member at the front desk is not very helpful. The other staff members are very helpful.
This review was collected via phone interview by Customer Research Inc.

SP
Sean P.
Washington, DC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Sean said they were good and quick. Everything is fine.
This review was collected via phone interview by Customer Research Inc.

GO
Gloria O.
Mc Lean, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
SO HAPPY FOR ALL OF THE HELP!!!!
ALWAYS THE BEST EXPERIENCE!!!!!

KM
Ken M.
Mc Lean, VA
Cadillac CTS-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Ken said the service was a little bit expensive, but it was done in a timely manner and his vehicle is running fine now.
This review was collected via phone interview by Customer Research Inc.

AM
Ali M.
Mc Lean, VA
Lexus GS 400 Luxury Perform Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Ali said the employees fixed his vehicle and didn't charge him too much.
This review was collected via phone interview by Customer Research Inc.

RM
Roddy M.
Virginia
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Roddy said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

AS
Anne S.
Mc Lean, VA
Acura RDX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Anne said this business was good. They were fine.
This review was collected via phone interview by Customer Research Inc.

FP
Faith P.
Fairfax, VA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Faith said she is able to drop off her vehicle in the morning, and pick it up at lunchtime.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Mc Lean, VA
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Jennifer said the staff member gave her the wrong bill but other than that it was a good experience.
This review was collected via phone interview by Customer Research Inc.

JJ
Joe J.
Falls Church, VA
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Joe said the staff is nice. He gets what he needs and they do what they say.
This review was collected via phone interview by Customer Research Inc.

EH
Edwin H.
Mc Lean, VA
Mercedes-Benz 190D
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Edwin said he trusts Nelson.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Mc Lean, VA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Elizabeth. She said the service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JN
Joe N.
ARLINGTON, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Joe said, this business does good work and they are easy to talk to.
This review was collected via phone interview by Customer Research Inc.

NT
N T.
Virginia
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
N said he is satisfied with the service the business did on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Mc Lean, VA
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Matt said he is always happy with the service he receives. The staff are outstanding , and they call when the service is completed.
This review was collected via phone interview by Customer Research Inc.

LB
LISA B.
Mc Lean, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Emergency replacement of starter of Toyota Corolla 2005
I walked there from the McLean PO where my car died. They gave the number of a towing service nearby who then called in the problem to BP and the part was immediately ordered. Nelson replaced the starter in a jiffy, only took a couple hours and it was a Friday. All the staff was helpful, efficient and courteous. The charge was reasonable.

JC
James C.
Mc Lean, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
James said the staff were very accommodating, as they came to his house to look at his vehicle, and fix it.
This review was collected via phone interview by Customer Research Inc.

JL
Jonathon L.
Mc Lean, VA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jonathon said the staff quickly facilitated the service, the price was fantastic, and the work was done right. This was the easiest maintenance experience he's had. The staff was very easy to work with. He trusts and will be recommending them.
This review was collected via phone interview by Customer Research Inc.

LA
Larry A.
Mc Lean, VA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Larry said the facility did a very nice job and they were willing to work with him to find a good solution. He said the work was done on time, on budget, and he will be coming back.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 300 in total