Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

339 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago

Reviews


JR
James R.
Mc Lean, VA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
James said they did a great job.. Everything they said was done below the estimated price.
This review was collected via phone interview by Customer Research Inc.

VS
Vance S.
Mclean, VA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Vance said he uses this business often, and the staff is always courteous and professional, and they go all out to provide great service.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Falls Church, VA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
James said they were prompt and nice.
This review was collected via phone interview by Customer Research Inc.

AM
Ali M.
Mc Lean, VA
Lexus GS 400 Luxury Perform Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Ali said the staff fixed his vehicle quickly, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

PE
PENNY E.
Falls Church, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
BP in McLean is terrific!!
I started getting both of my cars repaired at the BP in McLean a few years ago. The team of Nelson, Ronnie and Mr. Kim are fantastic. Service is excellent, timely and reasonably priced. Nelson was able to fix the AC on my very-old Mercedes when no one else could! Highly recommend them!!

RD
Robert D.
Mc Lean, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Robert said that the place was thorough and very nice.
This review was collected via phone interview by Customer Research Inc.

CH
Christy H.
Falls Church, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Christy said the business was very helpful. She also said Nelson was an outstanding technician.
This review was collected via phone interview by Customer Research Inc.

AT
Amandine T.
Mc Lean, VA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Amandine said she likes the mechanic.
This review was collected via phone interview by Customer Research Inc.

MF
Mark F.
Mc Lean, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Mark said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Washington, DC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Mary said the business took her vehicle in and got it serviced quickly.
This review was collected via phone interview by Customer Research Inc.

TM
TERESA M.
Mc Lean, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Fast and quality oil change
I have hired McLean BP to do VA inspections, oil change and minor mechanical repairs in the past.
This time I was surprised about how fast and quality service they offered me during the week-end!

PM
Patricia M.
MCLEAN, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Patricia said the service the business provided was good, but she was not sure what line she was supposed to be in for the service so she ended up waiting longer than she anticipated.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Virginia
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Bill said the business did not let him know his vehicle was ready for him to pick up.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Falls Church, VA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Professional, honest employees
The service was well done and finished without delay at price quoted. I was able to talk directly with the mechanic and was not pressured to get extra work done that was not needed.

VB
Victor B.
Vienna, VA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Victor said the business's service was good.
This review was collected via phone interview by Customer Research Inc.

SL
Sheila L.
Virginia
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Sheila said the visit was great.
This review was collected via phone interview by Customer Research Inc.

AV
Alison V.
Virginia
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Alison said that she recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

OS
Ollie S.
Mc Lean, VA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ollie said that they pay attention to detail and figured out what the problem was with his vehicle
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Mc Lean, VA
Toyota Sienna
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018 Category: Service
Steve said he went to this business for something simple and the price was exorbitant. He would not recommend them for service because of the price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mc Lean, VA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
A trusting and competent staff
I always receive great service from the staff at McLean BP.