Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

331 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago

Reviews


MF
Mark F.
Mc Lean, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Mark said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Washington, DC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Mary said the business took her vehicle in and got it serviced quickly.
This review was collected via phone interview by Customer Research Inc.

TM
TERESA M.
Mc Lean, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Fast and quality oil change
I have hired McLean BP to do VA inspections, oil change and minor mechanical repairs in the past.
This time I was surprised about how fast and quality service they offered me during the week-end!

PM
Patricia M.
MCLEAN, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Patricia said the service the business provided was good, but she was not sure what line she was supposed to be in for the service so she ended up waiting longer than she anticipated.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Virginia
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Bill said the business did not let him know his vehicle was ready for him to pick up.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Falls Church, VA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Professional, honest employees
The service was well done and finished without delay at price quoted. I was able to talk directly with the mechanic and was not pressured to get extra work done that was not needed.

VB
Victor B.
Vienna, VA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Victor said the business's service was good.
This review was collected via phone interview by Customer Research Inc.

SL
Sheila L.
Virginia
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Sheila said the visit was great.
This review was collected via phone interview by Customer Research Inc.

AV
Alison V.
Virginia
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Alison said that she recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

OS
Ollie S.
Mc Lean, VA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ollie said that they pay attention to detail and figured out what the problem was with his vehicle
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Mc Lean, VA
Toyota Sienna
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018 Category: Service
Steve said he went to this business for something simple and the price was exorbitant. He would not recommend them for service because of the price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mc Lean, VA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
A trusting and competent staff
I always receive great service from the staff at McLean BP.

AC
Anthony C.
Mc Lean, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Anthony said the business's staff member, Nelson, was considerate, exceedingly kind and respectful. Nelson was genuinely concerned. He diagnosed the problem and fixed it.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick p.
Mc Lean, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Patrick said the service at this business was quick.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Mc Lean, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Robert said they communicate well. The problem was solved in a timely manner and at a reasonable rate.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Annandale, VA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Quick, Trustworthy, + Affordable
This place is usually very quick, they are honest and trustworthy, and have great prices!

RW
Richard W.
Mc Lean, VA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Richard said the business kept in touch, they do a good job, the price is reasonable and they have a quick turn around.
This review was collected via phone interview by Customer Research Inc.

AT
Amandine T.
Mc Lean, VA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Amandine said the mechanics who serviced her vehicle were great and helpful, but the staff at the front desk made her feel unwelcome.
This review was collected via phone interview by Customer Research Inc.

WV
Walter V.
Oakton, VA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Walter said he really appreciates his vehicle being ready early and everyone was really nice.
This review was collected via phone interview by Customer Research Inc.

CH
Christy H.
Falls Church, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Christy said they did a good job.
This review was collected via phone interview by Customer Research Inc.