Midstate Hyundai of Vermont

Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

256 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Northfield Falls, VT
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/27/2018 Category: Service
listen to your customers
Need to believe customers
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 10/01/2018

We apologize for how you felt. Hope next time you are in you feel more at ease

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
2015 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/22/2016 Category: Service
Service
Ok service. Would like it to be faster.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 11/23/2016

Sorry we didn't meet your expectations. Upon review we find that the service took approx 45 minutes, which includes the complimentary multipoint inspection. This is within industry standards however, we  will try to do better next time.

Paul Grupp
Service Manager
(802)476-4724

SW
Sean W.
Plainfield, VT
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/12/2015 Category: Service
oil change
this was the first time that we had problems with the service. Apparently, the seal around the oil plug was not replaced and it leaked about a 1/2 quart of oil onto my garage floor. Thank goodness we had a garage or we may not have noticed the puddle.
we brought it right down to the dealer and they fixed it.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/12/2015

We apologized about the leaking seal.

Paul Grupp
Service Manager
(802)476-4724

Displaying all 3 Review