Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

512 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 11 days ago

Reviews


ER
Ed R.
Minooka, IL
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Quick Oil Change
I forgot about my 10 am oil appointment
I am leaving for Florida in the morning. They squeezed me at 2. Waited 5 mins and they took my car. 2:30 was on my way home. Very pleased with Minooks Auto.

FR
Francisco R.
Bolingbrook, IL
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Francisco said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RB
Ronelda B.
Morris, IL
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Ronelda said they did a great job.
This review was collected via phone interview by Customer Research Inc.

ER
Eli R.
Minooka, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Eli said they are very nice people, their service is 1st class and they do a very good job. Grant and Mac helped him and they did a really good job. He was very impressed that he got in and out quickly on the same day.
This review was collected via phone interview by Customer Research Inc.

TU
Tim U.
Minooka, IL
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Tim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Channahon, IL
Hyundai ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Typical GREAT SERVICE !!!
Great process! From making the appointment thru pick up! A fair price for regular (oil change) maintenance. By the looks of the lot, Simotes is doing well for themselves!!! Although, (I hear) that they should treat their employees better, with bit more respect. :/

TN
Taylor N.
Princeton, IL
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Taylor said they fixed his problem. He said it's best facility in the country, and maybe the entire world.
This review was collected via phone interview by Customer Research Inc.

RL
Ricardo L.
Aurora, IL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Ricardo said the service was good.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Minooka, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Great service
Very knowledgeable and quick service.

Verified Customer
Minooka, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Affordable repairs done quick and correctly
I have used Minooka automotive for repairs on several cars and they always have provided high quality service at an affordable price.

GP
George P.
Joliet, IL
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
A great facility led by , Willie , Grant and Mac, The Best as always:
Great, but , I will call on ,12-13 2018 for follow up:

CB
Charles B.
Joliet, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Charles said this was the first time to go to the business, and he will go back.
This review was collected via phone interview by Customer Research Inc.

ER
Ed R.
Minooka, IL
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Replaced Head Light Plug In Socket
Wildly & Crew once again again took very good care of me & my vehicle. Willy ordered the part on Monday & I came in at 8:30. Was on my way home at 9. Head lights works again. We are so Lucky to have an Honest Car Repair at a reasonable price like Minooka Auto.
Merry Christmas Willy & Staff
Grant S. from Minooka Automotive responded on 12/07/2018

We appreciate you Business and we glad we can help you out Have a very Merry Chistmas , Thank you


KD
Kaylee D.
Fife Lake, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Kaylee said Mike and Willy provided really helpful service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Minooka, IL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
clean sevice area
very good service done in a timely fashion on time service

AS
Araceli S.
Minooka, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Araceli said her overall experience with this business was great.
This review was collected via phone interview by Customer Research Inc.

DF
Dustin F.
Lewistown, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/17/2018 Category: Service
Dustin said that the facility sold him a vehicle which leaked oil profusely and had many other bad parts, of which he was not made aware at time of purchase. They fixed or replaced most of the bad parts, but the vehicle has not been returned to good condition as of yet, and the whole unpleasant experience has been a huge hassle.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Minooka, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
good customer service
things have changed greatly over the years. service has greatly improved. excellent work in short time. i feel prices might even be a little lower than the compition, but workmanship is high

MV
Marcos V.
Illinois
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Marcos said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Minooka, IL
GMC Sierra 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2018 Category: Service
Charles said he's always treated fairly but he's been back several times to get a back weather strip put on. It is still not sticking and that burns him up.
This review was collected via phone interview by Customer Research Inc.