Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

494 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago

Reviews


KC
Ken C.
Minooka, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
good customer service
things have changed greatly over the years. service has greatly improved. excellent work in short time. i feel prices might even be a little lower than the compition, but workmanship is high

MV
Marcos V.
Illinois
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Marcos said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

ER
Ed R.
Minooka, IL
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Oil change on 2010 Merc Mariner
I made a 1030 appt to have my oil changed. I arrived at 1028. I was on my way home at 1050. Once again Willy took go care of me again. Once again I was very satisfied with the work Minooka Auto did on my car. I will be back. Somotis Auto is a very good place to do business with.
Ed Rittof

AM
Alan M.
Minooka, IL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Alan said the customer service was good, and the staff was able to fix the issue quickly.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Minooka, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
James said he thought they did a great job.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Joliet, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Michael said they are good.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Channahon, IL
Hyundai ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Another EXCELLENT review of Minooka Automotive !!!
A quick turnaround for my 3000 mile oil change. A "Quirk free" check-in & check-out...

GP
George P.
Joliet, IL
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
A great facility led by , Willie , Grant and Mac, The Best
They are friendly and got my car in fast and i was out of there fast:

JS
Jon S.
Channahon, IL
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Great customer service and fair pricing.
Great customer service and fairest prices that I have ever experienced!! Keep up the good work from Willy and Simotes in Minooka.

KC
Ken C.
Minooka, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
service freindly and courteous
vast improvement in shop area from when i first came there 7 years ago. the first mechanic foreced me to go else where due to workman ship. will now return here.

MG
Matthew G.
Wilmington, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Fixed it
Fixed the problem! Great service go see Willy!

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/02/2018
Disappointing
Bought a car with an extended warranty from simotes. Had work done to my vehicle they replaced a caliper that was faulty and it was supposedly fixed. Upset that when they returned the car back to me that it was a faulty part supposedly and they didn’t check it out before giving me the keys.
Grant S. from Minooka Automotive responded on 10/03/2018

Matthew Govednick i can tell you the we did drive the car i would not give you a car back if is not fix yes the part was faulty at can happend at any time but we are corrcting the problem now 


TU
Tim U.
Minooka, IL
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Tim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Channahon, IL
Ford Freestyle
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/19/2018 Category: Service
John said this business couldn't finish the job.
This review was collected via phone interview by Customer Research Inc.

WC
Walter C.
Orland Park, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Walter said he purchased a vehicle and had service on it and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Grant S. from Minooka Automotive responded on 09/26/2018

Thank you Walter for your purchase AND also for your service with us!


DW
Davin W.
Joliet, IL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Davin said it was all good.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Wonder Lake, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Michael said they were excellent.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Channahon, IL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Dan said that he most certainly would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MG
Matthew G.
Wilmington, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Oil change
I forgot the guys name but he’s head of service at Simone’s he’s a straight shooter very pleasant to do business with.

MD
Matthew D.
Channahon, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Matthew said everything went well at this business. He recommends them.
This review was collected via phone interview by Customer Research Inc.

RB
Ronelda B.
Morris, IL
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Ronelda said it was good. The only thing she was not thrilled with was that she didn't have her vehicle for a day, but it wasn't the facility's fault.
This review was collected via phone interview by Customer Research Inc.