Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

768 Reviews

98% Would Recommend
Latest Review about 14 hours ago

Reviews


Verified Customer
Tyngsboro, MA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Great Quick Service for a Walk-In
I had originally planned to set up an appointment ahead of time, but didn't get the chance. I got an oil change within an hour, which is quick. Glad to come back again for additional services!

NW
Nancy W.
Lowell, MA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Wonderful service
I was pleasantly surprised about how nice the staff was.

CB
Chris B.
Lowell, MA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
We can start with Kevin and his staff,very accommodating and very professional.
Kevin is the best at what he does. The facility is very clean and meticulous . Work is always done in a timely fashion. Great job guys,keep up the great work and thank you all for what you do.

CC
Christopher C.
Dracut, MA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Oil change
Quick and easy

MD
Margaret D.
Groton, MA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Everything went smoothly and on time
Good service-no issues

JT
Joanne T.
Tewksbury, MA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great customer service. Great people
Modern Auto is a great place if you like to feel like family. . They have always been polite and friendly. Never pushy and the Auto shop is great also. I would and have referred all my family and friends here. Keep up the great work guys😁

RM
Ryan M.
Turners Falls, MA
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Ryan said it wasn't their fault. His vehicle didn't pass inspection because he has tinted windows in the front. If they would have had the means to remove that tint, his experience would have been perfect.
This review was collected via phone interview by Customer Research Inc.

TR
Thomas R.
Dracut, MA
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018
Great service!
Great! As usual!! Very friendly!

CM
Carolina M.
Hudson, NH
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Carolina said that she had a really good over all experience at this business.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Lowell, MA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Nice and quick
Friendly staff, neat and organized waiting room.

SH
Sonia H.
Beverly, MA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Sonia said she was on the road and the staff took her in. They have great customer service.
This review was collected via phone interview by Customer Research Inc.

JW
Jamison W.
North Billerica, MA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jamison said that the service at this business very good. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

JQ
Jessica Q.
Wilmington, MA
Acura TLX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jessica said that the place was friendly, wasn't pushy and her whole family trusts them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Nashua, NH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Tires/alignment
Great place to go. They are reasonably priced, clean, organized and professional. I highly recommend.

KD
Karen D.
Tyngsboro, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Location, professional service
Quick, professional service

JG
Joe G.
Lowell, MA
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Joe said everything was done and he has no problems.
This review was collected via phone interview by Customer Research Inc.

RD
Ralph D.
Dracut, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Ralph said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

BF
Beverly F.
Lowell, MA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
They do a great job
They know what they are doing great service

FS
Frank S.
Tyngsboro, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Consistently reliable and timely service from an oil change to a brake job..
Whatever is needed on our four vehicles the answer is always: take it to Modern Auto.

DO
David O.
Newton, NH
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
David said he had no problems with the business.
This review was collected via phone interview by Customer Research Inc.