Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Body Shop
Brandi S. on 04/16/2016
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Brandi said the customer service was not too great but they did very good work on her vehicle. The problem was that when she showed up to drop off her vehicle they had no record of her appointment. Then she was told by both the rental agency and this business to leave the rental vehicle at this business. When this was done, they told her they would contact the rental agency to let them know but a few days later, the rental agency was calling her to ask where the vehicle was. She believes this business failed to contact the rental agency like they had promised but in the end, it was resolved.
Category: Collision
Service Date: 04/05/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.