Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
John H. on 01/23/2013
John said the vehicle was released without balancing the tires and it became a safety hazard for his wife when the vehicle shook violently at 50 mph. John was not pleased with the lack of quality control and testing that would allow an unsafe vehicle to be returned to customers. The vehicle was late by 1 day because the vehicle had to be returned to have the balancing done properly. The balancing has improved the vehicle's performance and John is now satisfied with the repair. He will not recommend this business because of the lack of testing to insure the vehicle has met safety standards. John heard of this business on the Internet.
Service Date: 01/17/2013
Review Created: 01/23/2013
This review was collected via phone interview by Customer Research Inc.