Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Body Shop
Terry H. on 03/11/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Terry said the repair went smooth and fast. He noted it took him 72 minutes to pick up his rental vehicle. He added there wasn't a vehicle available for him because the insurance company set up the pick up for the date he was there and the business had him in the system for another day. He noted that particular part of the business is ran by 1 person who handles the pick up, drop offs, deliveries and all the customers. He stated he feels like that is too much work for 1 person to handle. It took her 72 minutes to handle 2 customers and that is too long.
Category: Collision
Service Date: 03/06/2013
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.