Review for Momentum BMW Mini-Body Shop
Darien H. on 12/21/2011
Spoke with Romero. He said the repairs to the vehicle were supposed to take about 1 week but actually took 6 weeks because the person from the insurance company who was in charge of the claim went on vacation and did not send the check to this business in time. He had to contact the insurance company himself to have someone take care of the claim. It was in no way the fault of this business. He was not in contact with the business during the repair process because they updated Darien.
Service Date: 11/30/2011
Review Created: 12/21/2011
This review was collected via phone interview by Customer Research Inc.