Momentum BMW Mini-Body Shop

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2785 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Mini-Body Shop
Stephanie K. on 04/30/2014
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Stephanie said she was told her vehicle would be at this business for three days but it took two weeks. Her advisor would not return her calls and she had to drive to the business to get an update on her vehicle. She was told her vehicle was taking a long time because of a delay by the insurance company. She called the insurance company and got the issue handled with no problem. She suggested they should work on improving their communication and customer service skills. She would not recommend them for the reasons previously mentioned.
Category: Collision
Service Date: 04/25/2014
Review Created: 04/30/2014
This review was collected via phone interview by Customer Research Inc.