Review for Momentum BMW Mini-Body Shop
Pleshette M. on 10/09/2014
Pleshette said that she has received good service in the past from the business but was very unhappy with this visit. She tried to point out and ask questions about the damages caused by the accident she was in, but the person assisting her just ignored her requests. She arrived to pick up the vehicle and the business still had adjustments and minor repairs to make. She had to extend the use of the rental vehicle for another day. The repairs performed were not what the business promised and she was not informed of any changes during the repair process. She would recommend the business but not the person who helped her.
Service Date: 09/30/2014
Review Created: 10/09/2014
This review was collected via phone interview by Customer Research Inc.