Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

628 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


SO
Sayuri O.
Philadelphia, PA
Toyota RAV4
Verified
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09/20/2018 Category: Service
Sayuri said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BB
BISA B.
Philadelphia, PA
Toyota RAV4
Verified
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09/18/2018
Friendly and customer service. Convenience transport to your destination while your vehicle is being serviced
I'v e been using Monte and auto service for over 25 years. They are consistent, honest, trusting and ready to give the best prices available. They truly go out of their way to give above satisfactory service. They are first on my list for car repair and maintenance.

LG
Laura G.
Philadelphia, PA
Honda Fit
Verified
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09/18/2018 Category: Service
Laura said they were lovely and friendly, which she appreciates. Everything she requested was done. The service was quick. Their prices are reasonable. She will be calling to schedule an appointment for her husband's vehicle.
This review was collected via phone interview by Customer Research Inc.

RT
Rachelle T.
Philadelphia, PA
Ford Escape
Verified
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09/17/2018 Category: Service
Rachelle said the business's staff was able to transport her to work so she didn't have to take any time off.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Philadelphia, PA
Jeep Grand Cherokee
Verified
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09/13/2018 Category: Service
Paul said the employees do good work.
This review was collected via phone interview by Customer Research Inc.

JT
JOEL T.
Philadelphia, PA
Hyundai Sonata
Verified
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09/12/2018
Real customer service by the owners
Pete, Rudy, Rick, and the whole team are: honest hardworking people. You are bringing your car to a place the owner operated, not a franchise that does not give a damn about you or your car.

BQ
BILAL Q.
Philadelphia, PA
Hyundai Sonata
Verified
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09/11/2018
GOOD CUSTOMER SERVICE, KNOWLEDGABLE MECHANICS.
FANTASTIC

DT
David T.
Philadelphia, PA
Volkswagen Passat Wagon
Verified
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09/10/2018 Category: Service
David said Rick and Pete call him before they complete his service. They explain the work. He trusts the service they provide.
This review was collected via phone interview by Customer Research Inc.

MM
Melinda M.
Philadelphia, PA
Acura RDX
Verified
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09/05/2018 Category: Service
Melinda said the business always gets her in on short notice. They are very honest and fair and look after her.
This review was collected via phone interview by Customer Research Inc.

AV
Alvina V.
Philadelphia, PA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Alvina said the staff were professional and treated her with the utmost respect. Whatever they find wrong with her vehicle is corrected and she never has to come back for the same issue.
This review was collected via phone interview by Customer Research Inc.

CJ
Charise J.
Philadelphia, PA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Charise said the business does fine work.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Philadelphia, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
It the only place I have taken my cars to for service for almost 20 years.
Friendly staff, good service. There have been instances where the repairs needed were out of the norm and I was referred to specialists who did the work in a timely manner.

GM
Georgia M.
Philadelphia, PA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Georgia said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Maddy h.
Philadelphia, PA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Maddy said they are nice and efficient.
This review was collected via phone interview by Customer Research Inc.

CB
CHRISTINE B.
Philadelphia, PA
Ford Taurus
Verified
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08/20/2018
Great service
The service they provide is impeccable. Rick and Pete are honest and take time to explain what you need done and the mechanics are skilled and knowledgeable. I've been bringing my car here for years and, I won't take my vehicle to any other shop.

DM
DAUN M.
Philadelphia, PA
Chevrolet Cruze
Verified
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08/14/2018
Best Repair Shop Ever
Welcoming knowledgeable staff, it feels like they're family. They not only expertly repaired my Cruze they explained in layman's terms what was wrong with it, what they needed to do to repair it and why they should repair each item (meaning what would happen if left unrepaired). Oh and what my warranty covered. Great group of guys glad I found this place, will definitely be going back.

CA
Corbin A.
Philadelphia, PA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Corbin said they were professional, kept him informed, and did good work.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Philadelphia, PA
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Bill said the business is great. They fit him in for service and they were prompt and reasonable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Philadelphia, PA
Toyota Matrix
Verified
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08/08/2018
A Remarkable Place
The guys at Monte and Sons are just remarkable. They provide a level of care and quality that is really missing in most commercial businesses today. They go above and beyond in servicing the auto, including real problem identification and solutions. The whole experience as a customer is just a beautiful thing. The guys should go on the speaking circuit to help other business owners.

IM
Ibrahim M.
Philadelphia, PA
Toyota Land Cruiser
Verified
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08/03/2018 Category: Service
Ibrahim said it was a very good experience.
This review was collected via phone interview by Customer Research Inc.

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