Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

414 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


PW
PAULETTE W.
Detroit, MI
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Great service
The service was great, the technician found the problem and made all of the necessary repairs they did a great job.

LT
Leonard T.
Wyandotte, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Leonard said the employees were nice. They were helpful. They provided good service. They completed the work they were supposed to.
This review was collected via phone interview by Customer Research Inc.

AQ
Abduljabbar Q.
Melvindale, MI
Lexus GX 470
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/08/2018 Category: Service
Abduljabbar said the service was good, but when he got his bill for the battery change it was $290, so he was not happy.
This review was collected via phone interview by Customer Research Inc.

BH
Bart H.
Mascoutah, IL
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Bart said he was very happy with the towing and service at this business.
This review was collected via phone interview by Customer Research Inc.

FC
F. C.
Southgate, MI
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Benita. She said that the staff at the facility took care of them right away, got the vehicle fixed and did so in a timely manner. They provide good service.
This review was collected via phone interview by Customer Research Inc.

MB
Michelle B.
Taylor, MI
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Michelle said the staff was great, provided excellent service, and she trusts the business.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Wyandotte, MI
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Anthony said the business went out of their way to make sure he and his vehicle were taken care of. The service they did on his vehicle went well.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Wyandotte, MI
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Steve said his fuel gauge is showing that he has a full tank even when he does not. His alternator is also reading 13.3 amps which is also incorrect and it's a new alternator.
This review was collected via phone interview by Customer Research Inc.

UC
Uniquka C.
Taylor, MI
Mercury Milan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Uniquka said when she called the facility, they never came to pick up her vehicle. However, when they damaged something, they fixed it. She said she appreciates that they listed what they damaged on the receipt and did not lie about it.
This review was collected via phone interview by Customer Research Inc.

GP
Gary P.
Lincoln Park, MI
Oldsmobile Regency
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Gary said the staff were good, they took care of everything, got his vehicle fixed, and he will be going back to the business for future service.
This review was collected via phone interview by Customer Research Inc.

RA
Ronald A.
Michigan
Chrysler Town & Country SWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Ronald said the staff is very nice.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Lincoln Park, MI
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
John said the facility did good work and they did it on time. He said he appreciates them.
This review was collected via phone interview by Customer Research Inc.

SJ
Shannon J.
Southgate, MI
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Shannon said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AG
Ali G.
Michigan
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Ali said they did the job quickly and efficiently.
This review was collected via phone interview by Customer Research Inc.

JD
Justin D.
Michigan
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Justin said he was in and out quickly and he appreciates the sense of urgency. He said his experience was great.
This review was collected via phone interview by Customer Research Inc.

JC
Juilana C.
Melvindale, MI
Mazda Tribute
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2018 Category: Service
Juliana said her Shock Tower was rotted out, but she had to find that information out at another facility. Tom was pushing other repairs to do before that and the shock tower repair is much more serious and urgent than the other repairs he was suggesting. It was important for him to point it out and bring it to her attention. She can not recommend them because it was to serious of an issue and she was very dissatisfied.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Inkster, MI
Mercedes-Benz Sprinter Crew Vans
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
David said he didn't have any issues with his service.
This review was collected via phone interview by Customer Research Inc.

SG
Stephen G.
Michigan
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Stephen said the staff provided great work. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AJ
Adam J.
Wyandotte, MI
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Adam said they did a good job and they were quick.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Detroit, MI
Chrysler Sebring Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
James said his overall experience was great. He was treated well. His vehicle is not running up to par.
This review was collected via phone interview by Customer Research Inc.

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