Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

440 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


BV
Barbara V.
Lincoln Park, MI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with David. He said when they called for tow service, the vehicle problem was promptly researched and it was repaired quickly at this business. He has already recommended it. He is quite satisfied.
This review was collected via phone interview by Customer Research Inc.

JG
Jill G.
Detroit, MI
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jill said the business was very informative.
This review was collected via phone interview by Customer Research Inc.

SH
Stacey H.
Southgate, MI
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Stacey said the service was fine.
This review was collected via phone interview by Customer Research Inc.

KA
Kevin A.
Michigan
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Kevin said the staff was friendly and engaged him in conversation. They did not just have him sitting and waiting. The technicians do good work.
This review was collected via phone interview by Customer Research Inc.

AN
Adib N.
Dearborn Heights, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Adib said he loved the good service. The service man was very polite. His vehicle came back very clean and smelled better than when he had dropped it off. Everything was good.
This review was collected via phone interview by Customer Research Inc.

QS
Quinn S.
Westland, MI
Hyundai SANTA FE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Quinn said from beginning to end this facility was very helpful. She hasn't found a lot of facilities that really try to help out the customer. She really appreciates the staff at this facility.
This review was collected via phone interview by Customer Research Inc.

LW
Latoya W.
Lincoln Park, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Latoya said she had taken her vehicle to another facility and he wasn't able to fix it. This mechanic did a great job fixing her vehicle and she really appreciates all of his help.
This review was collected via phone interview by Customer Research Inc.

RV
Rudy V.
Taylor, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Rudy said the service was very good. The driver from Triple A was very pleasant and helpful.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Allen Park, MI
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Linda said the staff were very nice, and treated her very good.
This review was collected via phone interview by Customer Research Inc.

TG
Theresa G.
Trenton, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Theresa said, the business did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

MN
Meridith N.
Harvey, LA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Meridith said the only issue was a maintenance required light came on after the service.
This review was collected via phone interview by Customer Research Inc.

AL
Annie L.
Grosse Ile, MI
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Annie said she was very happy with this business. The staff did the job when promised and had it ready on time. Everything was satisfactory.
This review was collected via phone interview by Customer Research Inc.

MP
Makayla P.
Lincoln Park, MI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Makayla said the business provided her with friendly service. The staff completed her maintenance in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CD
Clyde D.
Southgate, MI
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Clyde said there was not a bunch of haggling going on. He got in, they did what he needed and he was gone.
This review was collected via phone interview by Customer Research Inc.

GD
Gina D.
Trenton, MI
BMW 745i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Gina said the business is competitive, took care of her real well and she is satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

AA
ANDRE A.
Grosse Ile, MI
BMW 540i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Bmw service
I brought my car in to have a rattle checked out. I had previously had another shop do some suspension work and the car didn't sound right. The guys at motor city found that the other shop didn't secure the idler arm, and they took care of it.

TJ
Tim J.
Lincoln Park, MI
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Tim said the service was done well, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

JL
Jerome L.
Monroe, MI
Cadillac CTS
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/11/2018 Category: Service
Jerome said Tom was really nice. He did not appreciated the service charges.
This review was collected via phone interview by Customer Research Inc.

WY
William Y.
Flat Rock, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DC
Darlene C.
Marysville, OH
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Darlene said they really helped her out and . She said they went above and beyond. They were accommodating and they even picked her up from the airport so she could get her vehicle. They are awesome. However, her check engine light came on soon after.
This review was collected via phone interview by Customer Research Inc.

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