Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1460 Reviews

96% Would Recommend
Latest Review 11 days ago
Review for Motorplex Auto & Heavy Truck Repair

SJ
Spencer J.
Covington, WA
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/11/2017
Horrible experience
I scheduled an appointment over a week out. Showed up to my appointment on time they told me it would take an hour. So I walked and got food. Over an hour had passed and I went back my truck wasn’t even worked on and they didn’t call me telling me there was a problem. They did drive me home which was nice. But after 5 hours I was trying to get a hold of them and couldn’t reach them. Finally got a hold of them and they said the truck was done and ready for me. I showed up and it was still in the bay. Then they started to joke about why it took so long. They printed out my receipt and it was almost 200$ I was quoted for 127$ before the oil change. I told them they needed to fix the price and was explaining why and the guy stuck his hand in my face and wouldn’t let me talk. It was incredibly rude. They lowered my price but I will never go back there again!