ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
94% Business Response
Latest Review 4 days ago
YVONNE C B. on 04/18/2018
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"Outstanding service"
Employees.were friendly and professional. My car was done before I could finish thumbing through a magazine. I will take all of my cars to Smog Star in the future.
Vehicle: Toyota Corolla
Service Date: 04/17/2018
Review Created: 04/18/2018 07:53 PM
Wendell B. on 04/13/2018
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Wendell said the service was excellent.
Vehicle: Ford Expedition
Category: Service
Service Date: 04/10/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Alex V. on 04/12/2018
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Alex said the staff was knowledgeable, personable, and he appreciated the great service.
Vehicle: Buick Regal
Category: Service
Service Date: 04/09/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Terrence C. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Terrence said he was treated well and wasn't there for too long. He was told the correct information and wasn't misled.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/09/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
DEBORAH L R. on 04/11/2018
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"Efficient"
The people are pleasant and courteous. The wait was minimal, only one person ahead of me. Smog test was quick and done right. The results were sent directly to the DMV and the cost was fair. I take all my cars there to be smogged.
Vehicle: Honda Civic Cpe
Service Date: 04/10/2018
Review Created: 04/11/2018 11:02 PM
Frank G. on 04/11/2018
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Frank said they're a great business. He's been dealing with them for quite a few years and they're a very pleasant staff to deal with.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 04/09/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Ana B. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ana said the service was fast, easy and convenient.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 04/07/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Gabriel N. on 04/09/2018
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Gabriel said the staff is awesome and did an outstanding job. He said this business has the best service.
Vehicle: Acura TL
Category: Service
Service Date: 04/05/2018
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
Sunni V. on 04/07/2018
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Sunni said the staff seemed organized and professional with the service.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 04/04/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
ROBERT E R. on 04/06/2018
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"Fast"
Best price and fast.
Vehicle: Toyota Matrix
Service Date: 04/03/2018
Review Created: 04/06/2018 01:49 PM
Eric L. at Murrieta Smog Star responded on 04/09/2018

Thanks, Robert for your comments!  We really appreciate your feedback.

Manny O. on 04/04/2018
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Manny said the staff was nice and took care of it. The service was good, quick, and easy.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/02/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 04/09/2018

Thanks, Manny for your comments! We really appreciate your feedback.

Oli F. on 04/04/2018
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Oli said that the business did an excellent job on his brakes.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/31/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 04/09/2018

Thanks, Oli for your comments!  We really appreciate your feedback.

RICHARD C L. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smog"
Great service. Quick and without any problems.
Vehicle: Chevrolet Silverado SS
Service Date: 03/30/2018
Review Created: 03/30/2018 07:52 PM
Eric L. at Murrieta Smog Star responded on 04/04/2018

Thanks, Richard for your comments!  We really appreciate your feedback.

PAUL R W. on 03/23/2018
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"Replaced Catalytic Converter"
Honest, accurate, timely.great service.
Vehicle: Chrysler Sebring
Service Date: 03/22/2018
Review Created: 03/23/2018 08:06 PM
Eric L. at Murrieta Smog Star responded on 03/27/2018

Thanks, Paul for your comments!  We really appreciate your feedback.  Moreover, We thanked you for your business.

Jonathan G. on 03/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jonathan said service was good. He went to business and the staff took him right in. He said he appreciated the quick and friendly service.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 03/19/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 03/27/2018

Thanks, Jonathan for your comments!  We really appreciate your feedback.

NOEL G. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
I come to this place every other year and the service is quick and very efficient. Love coming to this place. Highly recommended
Vehicle: Mercedes-Benz CLK-Class
Service Date: 03/21/2018
Review Created: 03/21/2018 08:32 PM
Eric L. at Murrieta Smog Star responded on 03/27/2018

Thanks, Noel for your comments!  We really appreciate your feedback.

Michael M. on 03/19/2018
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Michael said that the business does a good job and he is thankful for the prompt service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/15/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 03/27/2018

Thanks, Michael for your comments!  We really appreciate your feedback.

FRANCIS W H. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service for the smog check was performed in a timely mannner and the personnel were very friendly."
I was very satisfied with the service which was done in a short time. The reason may have been I seem to be the only customer at this time.
Vehicle: Ford Focus
Service Date: 03/15/2018
Review Created: 03/17/2018 12:57 AM
Eric L. at Murrieta Smog Star responded on 03/24/2018

Thanks, Francis for your comments!  We really appreciate your feedback.

Brian B. on 03/14/2018
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Brian said he had no problems.
Vehicle: Scion xB
Category: Service
Service Date: 03/12/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 03/27/2018

Thanks, Brian for your comments!  We really appreciate your feedback.

PROCESO R C. on 03/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smog "
Nice job by Angelo and the owner have a good costumer service. Give me a discount. I’ll come back for all my cars here coz of good discount.
Vehicle: Porsche 911
Service Date: 03/08/2018
Review Created: 03/09/2018 06:53 AM
Eric L. at Murrieta Smog Star responded on 03/27/2018

Thanks, Proceso for your comments!  We really appreciate your feedback.

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