Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

530 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
96% Business Response
Latest Review 5 days ago

Reviews


MF
MICHAEL F.
Temecula, CA
GMC Terrain
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06/14/2018
Smog Test
This place is great. I was in and out less than 40 minutes. The owner gave me the coupon price without having the coupon. A very honest and courteous place to take your car.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Michael for your comments!  We really appreciate your feedback.


MM
Maria M.
Temecula, CA
Acura TL
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06/11/2018 Category: Service
Maria said she was in and out quickly. She stated she really appreciates that type of service.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Maria for your comments!  We really appreciate your feedback.


JC
Jay C.
Murrieta, CA
Acura RL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jay said this business was great and had good service. Everything was fine,
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Jay for your comments!  We really appreciate your feedback.


RD
ROBIN L D.
Fallbrook, CA
Ford Pickup
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06/09/2018
Great customer service
Always courteous and fast!
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Robin for your comments!  We really appreciate your feedback.


DR
Donald R.
Murrieta, CA
Chevrolet Silverado 2500HD
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06/09/2018 Category: Service
Spoke with Pat. She said the business is extremely efficient and very fast. Everyone she spoke with was really nice, and the waiting room was very clean.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Donald for your comments!  We really appreciate your feedback.


JJ
Juan J.
Murrieta, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Angie, she said the service at this business was fast, and the staff are absolutely awesome.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Juan for your comments!  We really appreciate your feedback.


HC
Heather C.
Murrieta, CA
Toyota Tacoma
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06/05/2018 Category: Service
Heather said the employees were honest about not being able to smog her vehicle.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Clardy for your comments!  We really appreciate your feedback.


EO
Erin O.
Murrieta, CA
Volkswagen Jetta Sedan
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06/05/2018 Category: Service
Erin said the front desk lady and the technician were both really nice.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Erin for your comments!  We really appreciate your feedback.


MH
Monica H.
Murrieta, CA
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Monica said the staff was fast, friendly , and there were no issues.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Monica for your comments!  We really appreciate your feedback.


Anonymous avatar
Verified Customer
Murrieta, CA
Nissan Xterra
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06/03/2018
Great Service and Advise
I got the great service I expect and great advise I know from the shop personnel. I will return again as long as I can.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, John for your comments!  We really appreciate your feedback.


TP
TRONG H P.
Murrieta, CA
Nissan 350Z
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05/31/2018
350z smog check
Highly recommended.
You can trust this business.Honest and fast. I have been taking my 5 cars to Eric for 15+ years.
%100 satisfaction every time. Front desk lady is very friendly and nice. Give her a raise Eric!.

Thanks for the excellent services.
Eric L. from Murrieta Smog Star responded on 06/16/2018

Thanks, Trong for your comments!  We really appreciate your feedback.


Anonymous avatar
Verified Customer
Murrieta, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Consistent service
Each time I bring in my vehicle, smog check is performed quickly and efficiently and at a good rate.
Eric L. from Murrieta Smog Star responded on 05/30/2018

Thanks, Roger for your comments!  We really appreciate your feedback.


JD
Jeffrey D.
Murrieta, CA
Ford F-150
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05/24/2018 Category: Service
Jeffrey said there were no other customers there, and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/30/2018

Thanks, Jeffrey for your comments!  We really appreciate your feedback.


WB
William B.
Temecula, CA
Toyota Camry
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05/21/2018 Category: Service
William said the business was courteous and they completed the work quickly.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/23/2018

Thanks, William for your comments!  We really appreciate your feedback.


MS
Mark S.
Murrieta, CA
Mercedes-Benz C230
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05/16/2018 Category: Service
Mark said they are very happy there. They get their four vehicles checked there every two years and they are nice people.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/22/2018

Thanks, Mark for your comments!  We really appreciate your feedback.


AF
Allen F.
Murrieta, CA
Ford Focus
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05/14/2018 Category: Service
Spoke with Nancy. She said she has no complaints at all and she has been using the business for 3 years now. The staff provide great service.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/22/2018

Thanks, Nancy/Allen for your comments! We really appreciate your feedback.  Moreover, we thanked you for your business for years.


TS
Thomas S.
Murrieta, CA
Buick Enclave
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Thomas said his experience was fast.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/15/2018

Thanks, Thomas for your comments!  We really appreciate your feedback.


CL
Chad L.
Murrieta, CA
Mazda MX-5 Miata
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05/04/2018 Category: Service
Chad said the service was done quickly. There were no hassles at this business.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/08/2018

Thanks, Chad for your comments!  We really appreciate your feedback.


JN
John N.
Murrieta, CA
Toyota T100
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05/03/2018 Category: Service
John said overall he likes the business. The staff are courteous and they are a good group of people to work with.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/08/2018

Thanks, John for your comments!  We really appreciate your feedback.


JH
Jeffery H.
Riverside, CA
Toyota Tundra 2WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jeffery said the staff were very knowledgeable with regard to his air filter and they demonstrated professionalism in servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Eric L. from Murrieta Smog Star responded on 05/08/2018

Thanks, Jeffery for your comments!  We really appreciate your feedback.


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