ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
94% Business Response
Latest Review 1 day ago
JOEL B A. on 02/18/2018
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"Excellent service! "
Didn't have to wait long, very friendly and professional! Will come back again.
Vehicle: Lexus IS 250
Service Date: 02/16/2018
Review Created: 02/18/2018 08:25 PM
DAVID GARCIA R. on 02/14/2018
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"Great service !"
Eric is a very honest person ! Great service and prices are very reasonable, I will go back again to take my car for service.
Vehicle: Toyota 4Runner
Service Date: 02/12/2018
Review Created: 02/14/2018 09:24 PM
ELSA C. on 02/14/2018
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"Another great experience "
Murrieta Smog Star always provides friendly, fast, and honest service every time. I have been a customer for years.....always bring both my cars here. Their pricing is very reasonable too!! I highly recommend them!!
Vehicle: Chevrolet Cruze
Service Date: 02/12/2018
Review Created: 02/14/2018 12:21 AM
VICTOR M L. on 02/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Repair for brake service "
This is the second time we’ve brought our vehicle in for repair and Eric has been very nice. We like the friendly customer service he and his mechanics provide. He tries to give us the best deal for the repair we need and we appreciate it very much especially when things are financially tight. Thanks Eric. We hope that the next time we bring our vehicle in you’ll continue to give us the best service and price.
Vehicle: Toyota 4Runner
Service Date: 02/09/2018
Review Created: 02/10/2018 08:25 PM
Robert S. on 02/09/2018
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Robert said he was able to get his vehicle done very quickly.
Vehicle: Dodge Ram Wagon
Category: Service
Service Date: 02/06/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Sean E. on 02/08/2018
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Sean said the business provided great service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/05/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Juan G. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Juan said the staff was friendly ,and timely with the service on his vehicle.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/03/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Richard V. on 02/05/2018
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Richard said he would recommend this business for service.
Vehicle: Pontiac G8
Category: Service
Service Date: 02/01/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/13/2018

Thanks, Richard for your comments!  We really appreciate your feedback.

Daniel P. on 02/03/2018
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Daniel said the business is very convenient and he would recommend it.
Vehicle: Toyota Pickup
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Kevin W. on 02/02/2018
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Kevin said he was in and out of this business pretty fast.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/13/2018

Thanks, Kevin for your comments!  We really appreciate your feedback.

George P. on 02/02/2018
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George said he appreciates the quick turn around and the wonderful customer service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/13/2018

Thanks, George for your comments!  We really appreciate your feedback.

Nancy G. on 02/02/2018
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Spoke with Jeff. He said the service was good. He also said the employee was able to find the part he needed. He was able to get his vehicle fixed and get it out quickly.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/13/2018

Thanks, Nancy/Jeff for your comments!  We really appreciate your feedback.

Robert S. on 02/02/2018
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Robert said the business was very patient with him and went above and beyond to provide him with excellent service.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
STEVEN J. on 01/24/2018
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"high in customer service"
I needed to get a smog check on my RV. I wasn't sure when I would be able to schedule and was told to not worry about a time. Just bring the RV in and they would make time. Well I drove up and was immediately helped. The shop was full of vehicles but they made room for me. I have been there several times and have always been treated well and appreciate the help they provide.
Vehicle: Ford E450 Super Duty
Service Date: 01/20/2018
Review Created: 01/24/2018 03:02 PM
Eric L. at Murrieta Smog Star responded on 01/25/2018

Thanks, Steven for your comments!  We really appreciate your feedback.  Moreover, thank you for your business for years.

Raymond L. on 01/23/2018
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Raymond said the service was good. The employees were great.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/19/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/06/2018

Thanks, Raymond for your comments!  We really appreciate your feedback.

Lucy Z. on 01/22/2018
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Spoke with John. He said this business did a good job, and took care of his vehicle quickly.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/06/2018

Thanks, John/Lucy for your comments!  We really appreciate your feedback.

Gary F. on 01/22/2018
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Gary said he has used the business for years and they have always helped him out. They have been dependable. Their service has been quick and fair.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/06/2018

Thanks, Gary for your comments!  We really appreciate your feedback.

Alyshia H. on 01/15/2018
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Alyshia said the service was really good.
Vehicle: Ram Pickup
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 02/06/2018

Thanks, Alyshia for your comments!  We really appreciate your feedback.

Andrew V. on 01/10/2018
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Andrew said he had no problem with the service at the business. They were very helpful and everything went smoothly.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/06/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. at Murrieta Smog Star responded on 01/25/2018

Thanks, Andrew for your comments!  We really appreciate your feedback.

PATRICIA M. on 01/09/2018
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"Awesome Business"
Have brought all my cars here. They are super nice people! Great people, great work, fast and very professional, I will not go anywhere else! Thanks guys😊
Vehicle: Kia Soul
Service Date: 01/04/2018
Review Created: 01/09/2018 08:19 AM
Eric L. at Murrieta Smog Star responded on 01/25/2018

Thanks, Paricia for your comments! We really appreciate your feedback.

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