Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61
4.6

( 1517 Reviews )

ReScore Reviews™ (67)

ReScore
Overall Rating 4.5970193/5Overall Rating 4.5970193/5Overall Rating 4.5970193/5Overall Rating 4.5970193/5rating 4.5970193
Original
Overall Rating 2.1940287/5Overall Rating 2.1940287/5rating 2.1940287rating 2.1940287rating 2.1940287
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


ES
Edward S.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Outstanding team work
Outstanding team work recommend my family is all my friends one of the best deal is that I know of in the local area recommend anybody and everybody very fair daily price honest

TD
Timandra D.
Bronx, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
TeeDee
Customer service was courteous and polite .

Verified Customer
Yonkers, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Customer Service Desk
Nice Environment

Verified Customer
Mount Vernon, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Repair
You are treated like family.

AC
Anthea C.
Bronx, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Great Service
I was in and out in no time..everyone is so friendly and makes your waiting just great

MC
Marie C.
Brooklyn, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Amazing customer service
This place is impressive: clean and with amazing service. You can tell they genuinely care and want the best for you. I traveled 1.5 hours from my home in Brooklyn for the stellar service and was not disappointed.

DR
Donald R.
New Rochelle, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Great Service
Lisa is wonderful in the service department. On time service and everything taken care of As stated.

BA
Brian A.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Great service
Great service by the good people at Hyundai Service Center in New Rochelle, NY>

Verified Customer
New Rochelle, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
The call check
The gentlemen who helped me was very nice and honest with all.
JOHN A. from New Rochelle Hyundai responded on 06/25/2019

Thank you so much for your feedback!


MN
Miguel N.
Mount Vernon, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Miguel n s
Muy buen servicio

RF
Rafael F.
Queens, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
I KNOW YOU DID THE BETTER FOR THE CUSTOMER
Really I chance my ratting just for jhonn..you having 6 ot more people speak spanish in sell..just one in service (jhonn)

Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2019 Category: Service
So bad service
I need comeback to the dealer for Fix IT the starte problems in my car
JOHN A. from New Rochelle Hyundai responded on 06/24/2019

thanks for your feed back! I will be in touch soon 

JOHN A. from New Rochelle Hyundai responded on 06/25/2019

thanks for your feedback!

JOHN A. from New Rochelle Hyundai responded on 06/25/2019

thanks


ES
Edward S.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
John the manager trustworthy
Overall the best in area

JB
Jermaine B.
Bronx, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Review
Prompt service, great customer service.

SP
Samahir P.
New Rochelle, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Happy day
I appreciate the service, the crew is very kind and proactive
JOHN A. from New Rochelle Hyundai responded on 06/18/2019

Thank you so much for your feddback!


SS
Stacy S.
Bronx, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Customer service personnel
I will say that although I am having issues with my Hyundai, the customer service personnel especially John Arias and Lisa have taken very good care of their customers, always pleasant and polite and making a stressful situation a little lighter. Thanks guys!!
JOHN A. from New Rochelle Hyundai responded on 06/15/2019

Thanks for your feedback!


MH
Marcus H.
Mount Vernon, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service
Great service and communication was excellent
JOHN A. from New Rochelle Hyundai responded on 06/14/2019

Thanks for your feedback!


YR
Yvette R.
New York, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Easy to find.
Since the closing of the Hyundai service center in Harlem, I was able to get a quick appointment at the new Rochelle site. It was a quick drive up the highway and easy to find. I was very pleased with the detailed service.
Also and more importantly the customer service was top notch.
JOHN A. from New Rochelle Hyundai responded on 06/12/2019

Thanks for your feedback!


Verified Customer
Bronx, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Friendly service people
Came in for an oil change as usual got me in and out relatively quickly.
JOHN A. from New Rochelle Hyundai responded on 06/12/2019

Thanks for your feedback!


Verified Customer
Mamaroneck, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
answer all questions resolve any problems
the best dealership iv"e ever dealt with
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!


CR
Chambria R.
Mount Vernon, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2019 Category: Service
Good service
I needed a new passenger side mirror. I ordered one from Hyundai and then had them install it. I dropped it off in the morning and it was fixed before 3pm. I was very happy with the timely manner in which they fixed my mirrow.
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!