North County Hyundai


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

3562 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.5918369/5Overall Rating 4.5918369/5Overall Rating 4.5918369/5Overall Rating 4.5918369/5rating 4.5918369
Original
Overall Rating 2.2857176/5Overall Rating 2.2857176/5rating 2.2857176rating 2.2857176rating 2.2857176
97% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Robert V. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professionalism"
good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 03:47 PM
David M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Beautiful Detailing"
Great looking detail , appreciate that they honored their website pricing
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/18/2018 10:54 AM
Norma Z. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great "
Everything went well and Tom was on point. Great Service experience.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 09:09 PM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is excellent!!"
Appreciate the service department's analysis and recommendations.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 06:55 PM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car place"
Always well explained service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/17/2018 02:15 PM
Michelle S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"who's tired of having surveys shoved down our throats as customers and employees!?!"
ME! every one did their job! woop!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:55 AM
Bonnie G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy with the service provided."
I appreciated what the mechanic detected for what services were needed that day and for future maintenance.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 10:07 AM
Mayanne A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ulysses"
Ulysses provided great service and was very thorough, which I appreciated.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 10:34 AM
Cynthia E. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service"
Fast and efficient
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 08:41 AM
Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First service "
N/A
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:53 AM
Gillian M R., Parts and Service Director at North County Hyundai responded on 01/16/2018

Thank you for your feedback. There is not any specific feedback, however you marked the following as "needs improvement": Amenities, Lounge, and Write up Area. I would like to know what specifically you found to need improvement, as we are always striving to improve our dealership facility for the comfort of our clients.
Thank you for your business, and we look forward to seeing you next time.

Gillian Roberts
Parts and Service Director
gillian@northcountyhyundai.com
760-929-4900 ext 394

 

Mary F. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Friendly "
Got appt right away. Service was great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 01:52 PM
Alberto R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great!!"
Really the service is very good and they are very honest this is rewarding.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 01:40 PM
Jeffrey B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
they did a good job fixing my tires.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:36 PM
Loren S. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close"
Leave out comments
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 10:48 AM
Gillian M R., Parts and Service Director at North County Hyundai responded on 01/15/2018

Thank you for the review. We greatly appreciate the feedback and thank you for choosing North County Hyundai for your vehicle service needs. If there is anything we can improve upon to ensure you have a 5-star experience on your next visit, please let us know, your COMPLETE satisfaction is very important to us. 

Gillian Roberts
Parts and Service Director
gillian@northcountyhyundai.com
760-929-4900 ext 394

 

Franklin J. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very responsive, thorough and fast."
Service has always been outstanding. This is our 4th Hyundai and we are always very pleased with our treatment in the service department.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:59 AM
Charles F. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I can always trust the service dept. They only recommend things that are needed.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 03:40 PM
Aaron H. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Experience"
I am usually pretty pleased with the service experience at North County Hyundai. Service members are always polite and greet you warmly.

Aaron Hirschorn
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 09:48 PM
Tifsit T. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service was excellent "
Good job
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:19 PM
Laurie M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"90,000 mile tune up"
The service was very thorough. I was also given at no charge, a 2018 Sonata loaner car to use for the day while my Sonata was being serviced. Very nice!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/13/2018 07:48 AM
Will P. on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai sonata is a great car."
The services was very good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 06:11 PM
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