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Offutt Collision Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(26 Reviews)
80
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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
80
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(402) 291-5599
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10106 S 15th St Bellevue, NE 68123-4037
Offutt Collision Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(26 Reviews)

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Shane P.
SUBA Outback Premium
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/05/2024
verified customerVerified Customer
5
Body repair.
Went to pick up the car from the body shop. Found a flaw in the paint that had to be wet sanded out. Also found several scratches. Inner hatch panel was left loose. Sanding dust covered the inside of the car. Greasy fingerprints on arm rest. Technicians need to have more pride in their work. Shop foreman needs to oversee the work being performed.
Jason K. from Offutt Collision Repair responded on 03/13/2024 06:01 AM

Dear Shane,
We're grateful for your feedback. I'm truly sorry to hear about the issues you encountered when picking up your car. This certainly doesn't meet our standards. Please be assured that we're addressing this internally to improve our processes. Your insights are invaluable to us, and we appreciate the opportunity to make things right.
Kind regards,
Offutt Collision Repair

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