Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

252 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JM
Joseph M.
California
Toyota Previa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Joseph said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DP
DILIP P.
San Diego, CA
Ford Explorer
Verified
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09/17/2018
great service, honest, very reasonable charges for repairs.
Owner Ken and his staff are very professional and courteous. They always perform thorough diagnosis of the problem and provide only the required repairs solutions, no padding up extras to pad up the bills as is common at other repair shops.
Have been customer of On Schedule since the first day it opened for business many years ago.

CC
Clara C.
California
BMW Z3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Clara said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

DS
DOUG S.
Escondido, CA
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Ken is the Man!!!
Ken is the best mechanic at the best price. He takes pride in his work and knows everything about every car. Why would you ever want to go somewhere else?!

DQ
Doan Q.
California
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Doan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
California
Mazda RX-8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Thomas said it was great.
This review was collected via phone interview by Customer Research Inc.

VS
Viraphong S.
Escondido, CA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Spoke with Laura. She said the staff were dependable. They make the time to get her scheduled in.
This review was collected via phone interview by Customer Research Inc.

JR
JOHN R.
Solana Beach, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Oil change
Ken’s shop gets it done quickly and correctly.

MS
Matthew S.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Matthew said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

QH
Quoc H.
California
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Quoc said everything is fine. He stated he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

AW
Adonis W.
California
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Adonis said this business got the vehicle done when they said they would, and he hasn't had any issues with the repairs.
This review was collected via phone interview by Customer Research Inc.

JM
Josh M.
San Marcos, CA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Josh said the business is fair. They get the work done and they do it right.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
California
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
William said everything went smoothly with the service the staff provided. His vehicle was ready when they said it would be, and everything turned out fine.
This review was collected via phone interview by Customer Research Inc.

CA
CARMEN A.
Escondido, CA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Excellent service
Excellent, professional, courteous and very competitive prices!

JJ
Jeffrey J.
California
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jeffrey said they were able to fit him in. They did what they said they would and they didn't charge extra. He was a very honest mechanic.
This review was collected via phone interview by Customer Research Inc.

MT
Mary T.
California
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Mary said the staff did the work fast and it was done well and they were very courteous.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
California
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Daniel said the service was reasonably priced and done in a timely manner. The staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

FV
Francisco V.
Escondido, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Francisco said the staff did a good job and he likes using this business.
This review was collected via phone interview by Customer Research Inc.

TS
Timothy S.
Escondido, CA
INFINITI QX56
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Timothy said the staff did great work for him. They met all of his vehicle needs perfectly.
This review was collected via phone interview by Customer Research Inc.

AB
Anne B.
California
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Anne said the employees explained everything really thoroughly, and fixed the vehicle very quickly, according to what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.