Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,092 Reviews)

ReScore Reviews™ (96)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RB
Rosa B.
Canyon Country, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020 Category: Service
The service was fine.
The place was very clean
MR
MARY JO R. from Parkway Hyundai responded on 11/27/2020

Thankyou for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

Verified Customer
Palmdale, CA
2020 Hyundai Veloster N
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020 Category: Service
Friendly Environment
It was very easy making the appointment and they helped me know what was going on with my car. They didn’t have me waiting for a long time like other dealerships do.
MARY JO R. from Parkway Hyundai responded on 11/27/2020

Thankyou for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

JG
Jack G.
Valencia, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020 Category: Service

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2020 Category: Service
People always make a business great and that would be Romy, he is always accommodating, gracious and helpful. He drivers what he promises, always on time. I’m sure he’s a valued employee in your business
I would recommend the make of the car as well as how well service is done. Romy is clear about what needs to be serviced and when. I trust him
MR
MARY JO R. from Parkway Hyundai responded on 11/23/2020

Thankyou for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

MF
Michelle F.
Valencia, CA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Did what they said
I was treated well
MR
MARY JO R. from Parkway Hyundai responded on 11/21/2020

Thankyou for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

JS
John S.
Valencia, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020 Category: Service
Ian made the visit perfect!
Ian worked all
My repairs with great explanations and followed through on all my questions. He even came in on his day off to make sure my car was ready.
MR
MARY JO R. from Parkway Hyundai responded on 11/16/2020

Thankyou for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

SY
Shane Y.
Agua Dulce, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020 Category: Service
Quick service and great customer service
I always have a positive experience dealing with the service department. Fast and excellent service. Great communication and professional interactions. Very appreciative of the service rendered at Hyundai Dealership.
MR
MARY JO R. from Parkway Hyundai responded on 11/14/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway our number one goal is to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

JG
John G.
Acton, CA
2020 Hyundai Kona Ev
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020 Category: Service
Great service today
Great service vehicle returned washed and ahead of schedule.
MR
MARY JO R. from Parkway Hyundai responded on 11/14/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway our number one goal is to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

CC
Cynthia C.
Yreka, CA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020 Category: Service
Great customer service
I drive up from Glendale to this dealership for service because of the great customer service & quality work.
MR
MARY JO R. from Parkway Hyundai responded on 11/12/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway our number one goal is to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

RW
Robert W.
Canoga Park, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020 Category: Service
Great place
Friendly employee's. So very helpful. Very clean. My car comes back so clean and running great.
MR
MARY JO R. from Parkway Hyundai responded on 11/04/2020

Thank you for your recent review we appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

NJ
Nathan J.
Pacoima, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020 Category: Service
Excellent service again
Ramy and his staff in service always do a great job.
MR
MARY JO R. from Parkway Hyundai responded on 10/30/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customer is always well taken care of.  We look forward to continuing to meet all of your service needs well into the future.  Thank you for being a loyal and valued Parkway customer.

 

Mary Jo Rossiter

Mary Jo Rossiter
Customer Experience Expert

Verified Customer
Valencia, CA
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020 Category: Service
Thanks excellent service
Excellent service nice people and on time service lees charges
MARY JO R. from Parkway Hyundai responded on 10/27/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for being a loyal and valued Parkway customer

Mary Jo Rossiter
Customer Experience Expert

LV
Leonardo V.
Canyon Country, CA
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
Great
Service was done in a timely manner. Service Advisor Matt is awesome
MR
MARY JO R. from Parkway Hyundai responded on 10/21/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for being a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

LA
Lois A.
Canyon Country, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Service
Very efficient and professional.
Very satisfied with service I recieved, everyone very polite.
MR
MARY JO R. from Parkway Hyundai responded on 10/17/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for being a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

JG
John G.
Sylmar, CA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Very helpful service manager
Friendly, knowledgeable, helpful
MR
MARY JO R. from Parkway Hyundai responded on 10/16/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We want to thank you for continuing to be a loyal and valued Parkway customer.

Mary Jo Rossiter
Customer Experience Expert

MM
Mansoor M.
Canyon Country, CA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2020 Category: Service
Service
New advisors are better than the one they had. Rony and Matthew are great advisors.
MR
MARY JO R. from Parkway Hyundai responded on 10/14/2020

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are well taken care of.  We want to thank you for being a loyal and valued Parkway customer

Mary Jo Rossiter
Customer Experience Expert