Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

146 Reviews

99% Would Recommend
Latest Review over 3 years ago

Reviews


JM
JOHN M.
Syracuse, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2015
Convenient and reliable.
The first time we took one if our cars to Pat's, it was because we were new to the neighborhood and it was the closest place to our home. What's kept us coming back, though, is not just the convenience of the location, but that they provide quality service and can always squeeze us in. The cars are always ready when they say that they will be, and we receive helpful service reminders online and via mail.

TH
TOM and JANET H.
Syracuse, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
people
excellent service

TA
Tara A.
Syracuse, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Tara said they are accommodating.
This review was collected via phone interview by Customer Research Inc.

SM
Sara M.
Syracuse, NY
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Sara said they were fast, affordable, and she was very happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Syracuse, NY
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Paul said Pat is a great guy. He knew what was wrong with his vehicle and it was fixed in a couple of days.
This review was collected via phone interview by Customer Research Inc.

CG
Clark G.
Fayetteville, NY
Oldsmobile Ciera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2014 Category: Service
Clark said they did a very thorough job and were honest. He looks forward to doing business with them in the future.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Syracuse, NY
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Greg said the business gave him pick up service and they were very prompt.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Syracuse, NY
Lexus CT 200h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Kevin said they did a great job. His vehicle seems to be working just fine.
This review was collected via phone interview by Customer Research Inc.

VT
Vidie T.
Syracuse, NY
Pontiac Aztek
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2014 Category: Service
Vidie said they fixed her vehicle and took care of her. Her vehicle is really loud and her muffler is about to fall off. It took quite awhile to fix her vehicle. It took a week. She thought they were only going to have it for a day and a half but they had another vehicle before hers which caused the delay. She understood that it was out of their control.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Liverpool, NY
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014 Category: Service
Bill said the business was good, punctual, and very informative about the services provided.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Syracuse, NY
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014 Category: Service
Jennifer said this business was excellent. They went above and beyond by being accommodating and cooperative with her being disabled. They did a great job and she was very pleased.
This review was collected via phone interview by Customer Research Inc.

CJ
Calvin J.
Syracuse, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Service
Calvin said they give good service and they are reliable.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Auburn, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2014 Category: Service
Jim said this business fixed the issue he was having with his vehicle in a timely manner. He said they treat him fairly and they do a good job. He is happy with the service they provide.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Syracuse, NY
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2014 Category: Service
John said the business was very informative and very honest. They did the work in a timely manner. Their prices are very reasonable and fair.
This review was collected via phone interview by Customer Research Inc.

CH
Cortland H.
Syracuse, NY
Nissan Frontier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2014 Category: Service
Cortland said this business is good.
This review was collected via phone interview by Customer Research Inc.

ML
MIKE L.
Syracuse, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2014
Quality Service
It's nice to know that Pat's Automotive cares about their customers and the quality of service they provide. Not only is their customer service outstanding, but they're honest and the service is reliable. I know that whenever I take my car to be serviced at Pat's the work will be done right at a fair price.

AO
ALICE O.
Syracuse, NY
Chevrolet Chevy Express
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2014
not so great
Asked for a fuel pump to be installed, was charged 100.00 to tell me it's the fuel pump.Rip off

ML
Marian L.
Audi Allroad
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Marian said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Syracuse, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014 Category: Service
Chris said the business provides very personable and professional service, with a smile.
This review was collected via phone interview by Customer Research Inc.

AA
Azelyn A.
Syracuse, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014 Category: Service
Azelyn said they are courteous and they answered her questions. They did a very good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 146 in total