Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66
4.7

( 3572 Reviews )

ReScore Reviews™ (90)

ReScore
Overall Rating 4.166669/5Overall Rating 4.166669/5Overall Rating 4.166669/5Overall Rating 4.166669/5rating 4.166669
Original
Overall Rating 2.1111156/5Overall Rating 2.1111156/5rating 2.1111156rating 2.1111156rating 2.1111156
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


BM
BARBARA M.
San Diego, CA
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2013 Category: Service
Prompt, honest, accurate, friendly
This is the friendliest car dealer I've ever been to. When I bought my car there was no pressure or anxiety. I felt like I was in charge. No one tried to force me into anything. An overall great experience.
Eileen L. from Penske Hyundai responded on 12/13/2013

Thank you for the wonderful comments
Eileen Lorentz
Service Manager


RB
RUSSELL B.
Spring Valley, CA
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2013 Category: Service
Good srvice and good employees and they sell a good quality vehicle in Hyundai
I have had nothing but good service and good experiences at Drew
Eileen L. from Penske Hyundai responded on 11/08/2013

Thank you for the nice comment and for your business.
Eileen Lorentz
Service Manager


PK
PAULA K.
San Diego, CA
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2013 Category: Service
Honest and efficient
Have gone to Drew Hyundai and Edwin for years. I have complete trust in the service department.
Eileen L. from Penske Hyundai responded on 10/18/2013

Thank You Paula for the great comment. Edwin


FT
FAWZI T.
San Diego, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2013 Category: Service
Excellent Hyundai service
.
Eileen L. from Penske Hyundai responded on 10/07/2013

Thank you for you kind comment and for your business.
Eileen Lorentz
Service Manager


CS
CORINA S.
Santee, CA
2002 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2013 Category: Service
Best People
When ever I have a problem they are there to help
Eileen L. from Penske Hyundai responded on 09/20/2013

Thank you


JB
JORDAN B.
San Diego, CA
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2013 Category: Service
Excellent, efficient, considerate service
Same as above
Eileen L. from Penske Hyundai responded on 08/23/2013

thank you for your comments and for your business.
Eileen Lorentz
Service Manager


RR
ROGER R.
El Cajon, CA
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2013 Category: Service
Drew HyundaiService
drew hyundai is where we have serviced our three hyundais for the past six years, never had a problem always followed up, glen foster and tito are the best.
Eileen L. from Penske Hyundai responded on 08/05/2013

Thank you so much for the great review we really appreciate your business.

Eileen Lorentz

Service Manager


MD
MARK D.
San Diego, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2013 Category: Service
The Service Guys are Great.
I really like the guys there, easy to work with. Knowledgeable and good listener. I happened to work with the Service Manager. He sets an excellent example. Thorough. Explains well in detail, the car was finished in good timing, drivers to drop off and pick-up were very timely. The car was cleaned very well too. Please give thanks to them also, they did an excellent job to a good point of drying/wipe down.
Eileen L. from Penske Hyundai responded on 08/04/2013

Mark, Thank You for the recommendation. we really appreciate your business. I will pass on your remarks to Edwin.

Eileen Lorentz

Service  Manager


DC
DANIEL C.
Julian, CA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2013 Category: Service
Hyundai service experience.
My car was taken in quickly, the car was serviced, a safety check was included and even a free car wash. Very satisfied with Drew Hyundai Service Department!
Eileen L. from Penske Hyundai responded on 07/29/2013
thank you for the positive reponse, I will pass it on to Glen Eileen Lorentz

HS
HENRY S.
El Cajon, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2013 Category: Service
friendly
this dealership strives to make the cust. happy
Eileen L. from Penske Hyundai responded on 07/29/2013
Thank you Mr. Skinner for the nice comment. Eileen Lorentz

DD
DALE D.
El Cajon, CA
2004 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2013 Category: Service
Customer Service
Glen Foster is a great advisor (so are your others also). He is extremely helpful and courteous.
Eileen L. from Penske Hyundai responded on 07/26/2013
thank you for the nice comment I will pass it on to Glen. Eileen Lorentz Service manager

DL
DONALD L.
El Cajon, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2013 Category: Service
Speed of service
The service was completed in about 1/2 hour - better than Jiffy lube or precision tune.
Eileen L. from Penske Hyundai responded on 07/26/2013
Thank you for the great Rating, I will let my Car Care Express Team know you likes their service. Eileen Lorentz Service Manager

NB
NICK B.
El Cajon, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2013 Category: Service
Excellent service and excellent staff
Awesome place the service they did to my Sonata was quality work and the staff was polite and courteous.
Eileen L. from Penske Hyundai responded on 07/22/2013
Nick thank you for the great response I will pass it on to Bryan. Eileen Lorentz Service Manager

CH
CYNTHIA H.
San Diego, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2013 Category: Service
Friendly staff...
Feel confident service is done right
Eileen L. from Penske Hyundai responded on 07/12/2013
Cynthia, thank you for your great review. I will pass it on to Bryan. Eileen Lorentz Service Manager