business image

Pete's Towing and Repair

Average Score
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
3.1
(16 Reviews)
60
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
60
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(727) 461-1066
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
2600 US-19 Holiday, FL 34691

Affiliations

AAA - Approved Auto Repair
ASE
Pete's Towing and Repair 's Reviews
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
3.1
(16 Reviews)

TD
gravatar
Tommy D.
Clearwater, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2024
0
Would not honor warranty - I am out $300
My car battery (which was 6 months old, and under a 3 year warranty) was complelty dead. Pete's Towing came out and tested the battery, and confirmed the battery was dead. When I asked if he can then replace it he told me "my boss has higher standards and we will not replace the battery for you." It turns out Pete's Towing Company (contracted by AAA, did not want to incur a cost of repalce a battery they are responsible to replace).

When I told him and showed him that the battery was covered under AAA's 3 year battery warrnaty he told me "I know this stuff is hard to understand for some people" and continued to insult me and left without replacing the battery. After the person left, I recieved a phone call from Pete's Towing office essentially begging me to rate them and give 5 stars as it is really important for their business. Multiple calls of this followed.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.