Very prompt and kind following up with me after a few hiccups in the process. I appreciate the understanding and willingness to talk about any concerns I had. Their customer service was great
Original Review
03/19/2022
5
Category: Sales
Got the car I wanted
I got the car I wanted which is all that matters in the end. I did feel like the experience was more rushed and stressful than it needed to be, and that there wasn’t full transparency. I appreciate the people who wanted to work with me and help me with my first time buying a car experience.
Steve K. from Phil Long Hyundai Of Motor City responded on 03/22/2022 12:24 PM
Sally,
Thank you for taking the time to complete our survey. I will be in contact with you shortly.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.