Philpott Ford Body Shop

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1014 Reviews

98% Would Recommend
Latest Review over 1 year ago

Review for Philpott Ford Body Shop
Dale J. on 10/02/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Sheryl. She said the work was fine but the communication about getting the loaner vehicle was a disaster. She was left waiting an hour for the person with the loaner to show up and then take her back where she came from. She missed a doctor's appointment because of the delay. She said they had to buff out a spot when she arrived. Also, she said she was not contacted during the repairs at all.
Category: Collision
Service Date: 09/25/2012
Review Created: 10/02/2012
This review was collected via phone interview by Customer Research Inc.